Associate Manager/manager

Razorpay was founded by and in 2014 Razorpay is building a new-age digital banking hub Neobank for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India We are a full-stack financial services organisation committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business Over the past year we ve disbursed loans worth millions of dollars in loans to thousands of businesses In parallel Razorpay is reimagining how businesses manage money by simplifying business banking via and enabling capital availability for businesses via Job Location Bangalore About the role The Associate Manager Manager will primarily hunt for new relationships and manage onboarding for our merchants in USA - with a path to build out a team focused on Indian-origin businesses having US presence We are looking for a strong IC who can help us get our first 100 merchants live in the USA In this role you ll be the point-of-contact for all Indian origin businesses which have a footprint in the US For this segment you ll be the point-of-contact for anything everything related to the Razorpay USA offerings Payment gateway and beyond The US team is operating as an early stage startup with very ambitious PMF and growth targets this could be a very challenging and rewarding opportunity for a candidate with the right intent to learn and grow This role will have a path to grow into a team manager role within 3-9 months What you ll be doing Drive outbound sales initiatives Develop and scale outbound strategies by conducting targeted outreach through cold calls personalized emails and LinkedIn Own the sales cycle Manage closures for assigned segments serving as the primary contact for accounts Build trust identify opportunities share best practices and consistently achieve monthly and quarterly targets Lead generation and pitching Independently generate leads perform outbound calls and emails and deliver compelling pitches to prospects Client solutioning Prepare documentation and visuals to showcase the product and analyze client feedback to identify areas for improvement Collaborate and strategize Work closely with team members to plan and problem-solve for upcoming client meetings Process automation Take ownership of sales tools and process automation introducing creative solutions to scale operations using modern tools Marketing collaboration Partner with the marketing team to secure customer references and develop impactful case studies Executive communication Communicate effectively with internal and external senior management to understand customer needs share insights and drive retention and growth Maintain CRM excellence Uphold a professional sales process with thorough CRM management and documentation Mandatory Qualifications 6-8 years of overall professional experience Minimum 2-3 years of experience in managing and leading an outbound sales team including at least 1-2 years of outbound cold-calling experience Experience in creation of sales pitches FAQs and objection handling repositories Proven experience in a customer facing role Should have worked with customers in managing requirements and engaging in solution selling Understanding of productivity and input metrics that impact sales output Good at people management and strong interpersonal skills - Knowledge of the various levers of team Prior 0-1 sales experience Exceptional communication skills - verbal and written Active team player self-starter and multitasker who can quickly adjust priorities Preferrable Experience in managing a team size of minimum 1-3 sales FTE s primarily on new customer acquisitions Preferrable Prior experience in selling to US-based customers or in a B2B tech sales role is a bonus Razorpay believes in and follows an equal employment opportunity policy that doesn t discriminate on gender religion sexual orientation colour nationality age etc We welcome interests and applications from all groups and communities across the globe Follow us on