Program Manager, Site Technology

2 days ago


Bangalore Karnataka, India Uber Full time

As a Program Manager for Site Technology at Uber you will lead initiatives focused on implementation and optimization of Audio Visual A V Network and on-prem IT technologies across our global footprint of over 300 offices Based within the Digital Experience team you will own and drive project execution for integrating these critical infrastructure technologies Your primary focus will be leading projects to ensure seamless and standardized deployment of A V network and on-prem IT solutions You will work closely with Workplace and business leaders to align cross-functional teams and ensure delivery with measurable outcomes You will oversee execution track progress against key metrics proactively resolve blockers manage risks and communicate effectively with leadership and stakeholders This role requires a blend of technical understanding strategic thinking and the ability to energize teams towards ambitious goals ultimately ensuring Uber s physical spaces are technologically robust and efficient What you ll do Lead projects to drive measurable value from A V Network and on-prem IT investments across Uber s entire workforce ensuring alignment with strategic objectives Collaborate with engineering product and business teams to prioritize initiatives define milestones estimate efforts and allocate resources effectively for cross-functional projects Drive execution excellence tracking progress rigorously identifying and resolving dependencies or roadblocks evaluating risks and ensuring clear communication of status and outcomes to leadership Develop an understanding of A V Network and on-prem IT capabilities and technical implementations to guide teams and ensure deployed solutions meet our robust and scalable standards Oversee implementation of standardized A V and or corporate network solutions across new office builds expansions and renovations Provide basic markups related to on-prem technology on architectural drawings ensuring accurate placement and integration of IT infrastructure Manage local 3rd party system integrators and oversee their implementation efforts ensuring adherence to Uber s standards and project timelines Manage IT aspects of office MACs Moves Adds Changes including cabling network and AV equipment ensuring minimal disruption to business operations Coordinate with internal teams e g facilities HR and external vendors to ensure timely and efficient delivery of IT services for office MACs Develop and maintain documentation for IT infrastructure configurations and procedures related to office MACs and new deployments Ensure compliance with IT security policies and procedures during all office MAC activities and new technology implementations Conduct site surveys and assessments to gather requirements and evaluate existing infrastructure Develop and manage project budgets ensuring cost-effective solutions and resource allocation Provide technical guidance and support to project teams and stakeholders throughout the project lifecycle What you ll need Bachelor s degree or equivalent practical experience Proven track record as a Program Manager successfully delivering cross-functional technical programs ideally in a large-scale enterprise environment with global offices Competency with building and managing programs and projects in common project management platforms Jira Asana MS Project etc Ability to learn and understand challenges and risks associated with IT infrastructure implementations Excellent communication written and verbal stakeholder management and influencing skills across technical and non-technical audiences Strong analytical and problem-solving skills ability to make data-driven decisions objectively Metrics-driven approach with experience defining and tracking program success Strong organizational skills and ability to manage competing priorities effectively Ability to thrive in a fast-paced dynamic environment Bonus points If Practical experience with A V systems corporate networking LAN WAN and on-prem IT infrastructure e g server rooms access points PMP and ITIL certifications Uber s mission is to reimagine the way the world moves for the better Here bold ideas create real-world impact challenges drive growth and speed fuelds progress What moves us moves the world - let s move it forward together Offices continue to be central to collaboration and Uber s cultural identity Unless formally approved to work fully remotely Uber expects employees to spend at least half of their work time in their assigned office For certain roles such as those based at green-light hubs employees are expected to be in-office for 100 of their time Please speak with your recruiter to better understand in-office expectations for this role Accommodations may be available based on religious and or medical conditions or as required by applicable law To request an accommodation please reach out to Uber is proud to be an equal opportunity workplace We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity Veteran Status or any other characteristic protected by law



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