AWS Connect

1 week ago


India Virtusa Full time

Job Description Title: Developer (Amazon Connect Engineer) Responsibilities Must have 5+ years of strong Fully hands-on with Amazon Connect Deep understanding of contact center workflows and integrations Proven experience in similar implementations Capable of leading technical design and guiding the engineering team Experience in enterprise-scale contact center transformation projects Proficiency in creating REST Apis using API Gateway and NoSQL databases like DynamoDB Must have knowledge of LLM and Gen AI Models (AWS Bedrock) Experience working with Terraform and Cloud Formation for deployment Excellent troubleshooting and problem-solving skills. Proven experience in application support. Experience working with Entity framework. Strong communication skills and ability to work with various stakeholders. Ability to document requirements and implement solutions effectively.


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