Practice Lead

3 days ago


Hyderabad, India V Soft Consulting Corporation Private Limited Full time

Job Description Key Responsibilities: - Strategic Leadership:Define and execute the ServiceNow practice strategy, aligning with organizational goals and market trends. - Project Oversight:Lead end-to-end ServiceNow implementations, ensuring projects are delivered on time, within scope, and budget. - Team Management:Build, mentor, and manage a high-performing team of ServiceNow professionals, fostering a culture of excellence and continuous learning. - Client Engagement:Act as the primary point of contact for clients, understanding their needs, and providing tailored ServiceNow solutions. - Solution Architecture:Design scalable and sustainable ServiceNow architectures, ensuring integration with existing systems and alignment with best practices. - Pre-Sales Support:Collaborate with sales teams to develop proposals, conduct product demonstrations, and contribute to business development activities. - Quality Assurance:Establish and enforce governance frameworks, ensuring the quality and consistency of ServiceNow deliverables. - Continuous Improvement:Stay abreast of the latest ServiceNow features and industry trends, integrating innovative solutions to enhance service offerings. Required Qualifications: - Experience:Minimum of 10 years in IT consulting with at least 5 years specializing in ServiceNow solutions. - Technical Proficiency:Deep expertise in ServiceNow modules such as ITSM, ITOM, SecOps, HRSD, and GRC. - Leadership Skills:Proven experience in leading cross-functional teams and managing large-scale ServiceNow projects. - Certifications:ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) in relevant modules. - Communication:Excellent verbal and written communication skills, with the ability to interact effectively with stakeholders at all levels. - Project Management:Strong understanding of project management methodologies, with certifications like PMP or ITIL being advantageous. - Business Acumen:Ability to identify business opportunities, develop client relationships, and contribute to practice growth. Preferred Qualifications: - Advanced Certifications:ServiceNow Certified Application Developer (CAD) or other advanced certifications. - Industry Experience:Experience working in sectors like federal services, healthcare, or finance. - Global Exposure:Experience in managing global teams and delivering projects across different geographies. Key Competencies: - Strategic Thinking:Ability to envision long-term market trends and align the ServiceNow practice accordingly. - Problem-Solving:Strong analytical skills to address complex business challenges with innovative solutions. - Collaboration:Foster a collaborative environment, working seamlessly with internal teams and external partners. - Adaptability:Stay flexible and adapt to changing client needs and technological advancements. Application Process: - Interested candidates are encouraged to submit their resume, highlighting relevant experience and certifications. Shortlisted candidates will be contacted for further discussions. - This role offers an exciting opportunity to lead and shape the ServiceNow practice within a dynamic organization, driving innovation and delivering impactful solutions to clients.


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