Senior Manager- Accounts Payable

Job Description

Ready to shape the future of work
At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

We are inviting applications for the role of SrManager, AP Tower Lead

Responsibilities

Accounts Payable Operations

- Projects and ad-hoc requests: Production of answers and resolutions to requests from key finance stakeholders.

- Quality assurance: Continuous review of all financial and operational outputs, ensuring that adequate controls and processes are employed, assumptions and reviews are documented, and procedures are up-to-date and relevant.

- Accounts payable Function shall report to the Finance Accountant. Accounts Payable executive to be responsible for processing all invoices received for payment and for undertaking the payment of all creditors in an accurate, efficient, and timely manner

- Build a collaborative relationship with the key client partners in the customer site, proactively asks for feedback and takes full responsibility of the process and overall account.

- Tracks customer concerns and enables resolution for client issues.

- Manages account financials (accruals, billing, MSS accuracy, revenue transfer, OP)

- Ensures the connection with the global and regional internal stakeholders to ensure a mutual approach in terms of account strategy and direction.

- Identifies and communicates risk areas to regional & global leadership, whilst providing solution-oriented points of view.

- Ensures board of account efficiency by supporting architects & pathfinders within the account.

- Participates to internal transformation meetings, communicate LDT related plans & results to customers.

- Promote Genpact%27s values across teams in supervision.

- Manage end to end projects- Identify, design and implement solutions for projects in the area of P2P to deliver financial and productivity benefits to customers in accordance with the contractual clauses concluded.

- Actively drive the various automation initiatives around P2P (Robotics, Artificial Intelligence) in order to (over)achieve the targets

- As part of the Metrics performance model, actively drive the metrics improvement discussions, both from a metrics as well as yearly target perspective, in close cooperation with the operations leads & GPO

- Ensures that the performance objectives (KPIs) / process delivery time (SLAs) set under the contract are fulfilled.

- Conducts regular governance call with his counterpart

- Act as global finance business expert in source to pay and reporting tools and processes, in this role being the contact for global IT and translating global finance requirements towards IT, more specifically in the Procure to Pay (P2P) domain

Communication

- Excellent written and verbal communication skills, with a customer service mentality is a must

- Demonstrated intellectual curiosity and ownership mentality, displays a willingness to challenge the status quo leading to the creation and implementation of excellent processes.

Support finance leadership with ad hoc analysis and reporting needs.

Qualifications we seek in you

Minimum qualifications

- B.Com Graduations (MBA - Finance preferred)

- Chartered Accountant / CMA / MBA or Commerce Graduate Degree with work relevant years of experience as an account payable or in a related field or AP profile with strong data analytics skills

- Rich experience in Accounts Payable

- Strong analytical and problem-solving skills.

- Excellent communication and negotiation abilities.

- Previous experience in governance meetings and managing relationships with Key Accounts Managers

- Ability to work with stakeholders to assess potential risks.

- Ability to translate business requirements into non-technical, lay terms.

- High-level experience in methodologies and processes for managing large-scale databases.

- Demonstrated experience in handling large data sets and relational databases.

- High-level written and verbal communication skill

Preferred qualifications

- Excellent written and verbal interpersonal skills

- Detail-oriented with a focus on accuracy and continuous improvement.

- Familiarity with industry regulations related to collections and dispute resolution.

- In-depth knowledge of accounting, best practices, and their integration within required systems.

- Hands-on experience in navigating complex collections and dispute scenarios.

- Interpersonal skills and the ability to work independently and with a team.

- Computer savvy with proficiency in Microsoft Excel.

Why join Genpact
. Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
. Make an impact - Drive change for global enterprises and solve business challenges that matter
. Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
. Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
. Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

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