Associate, Production Services Infrastructure Support Analyst

Job Description Associate, Production Services Infrastructure Support Analyst At BNY, our culture allows us to run our company better and enables employees growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We're seeking a future team member for the role of Associate, AV Operations Technician to join our AV team. This role is located in Pune. In this role, you'll make an impact in the following ways: Configuring AV equipment including displays, speakers, microphones, cameras, and control systems. Troubleshooting and resolving AV system issues, including hardware and software problems, connectivity issues, and user errors. Conducting regular maintenance and room checks of video conferencing and AV spaces to ensure they are functioning properly and meeting the needs of users. Providing training and support to users on how to use AV systems effectively and efficiently. Keeping up-to-date with the latest AV technologies and trends, and recommending new solutions and upgrades as needed. Collaborating with AV Events Team, as well as other IT Teams to ensure seamless integration of AV systems with other technology infrastructure. Managing AV system inventory, including tracking equipment usage, maintenance schedules, and replacement needs. To be successful in this role, we're seeking the following: To succeed in this role, an AV Operations Technician at BNY should have a strong understanding of AV technologies and systems, as well as experience in installing and maintaining AV equipment. Strong problem-solving and communication skills are also essential, as is the ability to work independently and as part of a team. A bachelor's degree in a related field such as audio engineering, video production, or computer science is often required, as well as relevant certifications such as CTS (Certified Technology Specialist) or similar. At BNY, our culture speaks for itself. Here's a few of our awards: America's Most Innovative Companies, Fortune, 2024 World's Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 Best Places to Work for Disability Inclusion, Disability: IN - 100% score, 2023-2024 Most Just Companies, Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg's Gender Equality Index (GEI), 2023 At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here's a few of our recent awards: America's Most Innovative Companies, Fortune, 2025 World's Most Admired Companies, Fortune 2025 Most Just Companies, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.