Project Manager Insurance

Paytm is India s payment Super App offering consumers and merchants most comprehensive payment services Pioneer of mobile QR payments revolution in India today Paytm is India s largest payment company by Users Merchants Payment Transactions and Revenue Paytm s mission is to drive financial inclusion in India and bring half a billion Indians into the mainstream economy through technology-led financial Services Paytm enables commerce for small merchants and distributes various financial services offerings to its consumers and merchants in partnership with financial institutions Paytm has been a pioneer in the merchant space by introducing innovative solutions like QR codes to accept payments and Sound-box to recon payments by voice alerts We are also distributing loans to these partners via our Paytm for Business App About the Role The Project Manager - Insurance will own and drive strategic projects across the insurance vertical - spanning strategy growth business operations and cross-functional initiatives This person will coordinate with multiple internal teams and external stakeholders to ensure timely execution alignment with business goals and delivery of high-impact outcomes for the Insurance business at Paytm Key Responsibilities Lead planning execution and delivery of insurance-related strategic projects - including new product launches partnerships operational process improvements system integrations or growth initiatives Collaborate with cross-functional teams - Product Technology Operations Sales Marketing Finance - to align project deliverables with business requirements and ensure seamless execution Define project scope objectives timelines resource requirements and deliverables monitor project progress manage risks issues and ensure projects are completed on time within scope and budget Translate business requirements into detailed project plans process flows and documentation policies SOPs workflows and ensure compliance with internal and regulatory standards where applicable Provide regular status updates and management information to senior leadership and stakeholders - including dashboards progress reports risk logs and post-implementation reviews Drive continuous improvement - identify and implement operational efficiencies process optimizations and best practices to enhance performance scalability and quality of deliverables Act as a liaison and primary point-of-contact between business units technology operations and external partners insurers if relevant ensuring clear communication coordination and stakeholder management Qualifications Skills Bachelor s or Master s degree in Business Finance Insurance Commerce or related field 5-10 years of experience in project management preferably within the insurance financial services or fintech domain Experience working on strategic cross-functional projects is a plus Strong understanding of the insurance industry - its products processes regulatory requirements business operations Prior insurance-domain exposure is highly desirable Excellent project management skills - ability to define scope manage timelines resources mitigate risks ensure deliverables and maintain quality Strong stakeholder management and communication skills - to coordinate across teams product tech operations finance sales and possibly external partners insurers ensuring alignment and smooth execution Analytical mindset with ability to assess business requirements translate them into actionable plans and monitor performance metrics and outcomes Ability to work in a fast-paced dynamic environment comfortable managing multiple projects simultaneously and adapting to changing priorities We may use artificial intelligence AI tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses These tools assist our recruitment team but do not replace human judgment Final hiring decisions are ultimately made by humans If you would like more information about how your data is processed please contact us