Jr Customer Service Executive
3 weeks ago
Responsible for the equipments operation and maintenance (Fault Identification & Isolation, configuration, alarm and performance) or network components to drive network efficiency and availability. Ensure efficient and effective technical support to maintain optical transport network. Engineer would be maintaining the optical transport Network of Tata Communications Working in day shift supporting 24.7 L1 desk. Responsible for controlling network faults, following up for Root Cause Analysis of Faults, Coordinating for Permanent Corrective Actions with various stake holders and implementation Hands on experience in handling Service level troubleshooting on SDH, DWDM OTN-ASON network. Maintain quality standards to achieve optimal levels of operation and KPI targets. Tracks and monitor network health KPIs to ensure optimal network performance. As a member of Service Assurance resolution of faults and proactively mitigating network issues would be the prime focus. Responsible for maintaining smooth operations of optical transport network. He/She would also be responsible for identifying various faults in Optical transport network which consists of multiple OEM vendor product installed in PAN INDIA network. He/She should interlock and work towards early resolution. Engineer would be working with the multiple OEM Tier3 support teams for transmission technologies and is expected to identify root causes. Operational role which is responsible for delivering results that have direct impact on the achievement of results within Service Assurance.
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Jr Customer Service Associate
3 weeks ago
Pune, Maharashtra, India NielsenIQ Full timeJob Description Jr. Customer Service Associate will be responsible for maintaining/ enhancing customer relationships, ensuring customer deliverables and queries are turned around efficiently using the proprietary NielsenIQ platforms. The job will focus on customer support through quality of deliverables, use of CSO/ MSD for task triaging and resolving...
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Jr. Business Development Executive
3 weeks ago
Pune, Maharashtra, India Groots Software Technologies Pvt Ltd Full timeJob Description:-Hello Friends,We hope you are doing wellWe're on the lookout for motivated and enthusiastic Junior Sales Executives to join our dynamic team. This role is perfect for freshers or candidates with up to 2 years of experience (Cloud Sales) looking to jumpstart their career in sales.Company Description -We're providing a meaningful solution &...
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Jr. Business Development Executive
3 weeks ago
Pune, Maharashtra, India Groots Software Technologies Pvt Ltd Full timeJob Description:-Hello Friends,We hope you are doing wellWe're on the lookout for motivated and enthusiastic Junior Sales Executives to join our dynamic team. This role is perfect for freshers or candidates with up to 2 years of experience (Cloud Sales) looking to jumpstart their career in sales.Company Description -We're providing a meaningful solution &...
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Jr Customer Service Executive
3 weeks ago
Pune, Maharashtra, India Tata Communications Limited Full timeJob Descriptiona) Key Objective / Purpose of the Job:The key objective of the position is to provision SDH, DWDM, MPLS-TP based services on Tata Communication Global Enterprise network. The position will serve as the Technical Authority assisting in deriving implementation guidelines for the Projects. In addition to provisioning new services, the position is...
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Jr Customer Service Executive
4 weeks ago
Pune, Maharashtra, India Tata Communications Limited Full timeJob DescriptionJob DescriptionResponsible for all operations & trouble shooting with respect to installation support, network service configuration. This is an operational role which is responsible for delivering results that have direct impact on the achievement of results for projects undertaken as per business requirements.ResponsibilitiesEnsure...
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Jr Custom Service Executive
3 weeks ago
Pune, Maharashtra, India Tata Communications Limited Full timeJob DescriptionJob DescriptionOperational role that works under direct supervision, responsible for day-to-day customer service operationsResponsibilitiesMaintain daily activities and routines.Ensure SLA are achieved & work proactively to maintain the same.
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Customer Service Professional
7 days ago
Pune, Maharashtra, India EXL Service Full timeAbout the RoleThe Customer Service Professional will be responsible for providing administrative support and handling customer inquiries.Key Duties and ResponsibilitiesAdministrative tasks including adjusting customer accounts and sending mass customer communicationsHandling customer inquiries and resolving issuesCoordinating with internal teams to ensure...
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Jr. Business Development Executive
3 weeks ago
Pune, Maharashtra, India Groots Software Technologies Pvt Ltd Full timeJob Description:- Hello Friends, We hope you are doing well We're on the lookout for motivated and enthusiastic Junior Sales Executives to join our dynamic team. This role is perfect for freshers or candidates with up to 2 years of experience (Cloud Sales) looking to jumpstart their career in sales. Company Description - We're providing a meaningful...
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Jr. Business Development Executive
3 weeks ago
Pune, Maharashtra, India Groots Software Technologies Pvt Ltd Full timeJob Description:- Hello Friends, We hope you are doing well We're on the lookout for motivated and enthusiastic Junior Sales Executives to join our dynamic team. This role is perfect for freshers or candidates with up to 2 years of experience (Cloud Sales) looking to jumpstart their career in sales. Company Description - We're providing a meaningful...
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Customer Service Director
3 days ago
Pune, Maharashtra, India EXL Service Full timeJob Description:As a key member of our team, the successful candidate will be responsible for administering customer accounts and sending mass customer communications. This role also involves adjusting customer accounts and ensuring that all customers receive excellent service.
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Customer Service Executive
3 weeks ago
Pune, Maharashtra, India United Consulting Full timeWe are looking for a qualified Customer Service Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team.Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer...
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Customer Service Representative
5 days ago
Pune, Maharashtra, India EXL IT service management Full timeJob DescriptionWe are seeking a skilled Customer Service Representative to join our team at EXL IT service management. As an Insurance Claims Associate, you will be responsible for handling inbound and outbound calls from customers, providing exceptional customer service for claims and policy administration.Key Responsibilities:Handle inbound and outbound...
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Customer Service Director
1 day ago
Pune, Maharashtra, India EXL IT service management Full timeKey ResponsibilitiesWe Are Seeking An Experienced Business Operations Manager To Join Our Team At EXL IT Service Management. The Role Involves Providing Exceptional Customer Service And Ensuring Seamless Communication With Clients. Key Responsibilities Include:1. Developing And Implementing Business Strategies That Drive Growth And Innovation2. Managing...
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Executive - Customer Services
2 weeks ago
Pune, Maharashtra, India CAPITA Full timeProvides administrative support to customer service processes Job title Executive - Customer Services Undertakes basic administrative tasks Ensures that complete documentation is maintained either in electronic or hard copy form Transmits information or documents to customers using computer or mail Accurately captures data and enters it on to the...
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Senior Customer Service Operations Manager
2 days ago
Pune, Maharashtra, India EXL IT service management Full timeJob OverviewWe are seeking a highly skilled Senior Customer Service Operations Manager to join our team at EXL IT service management.In this role, you will be responsible for leading a team of customer service representatives and developing and implementing customer service policies that drive exceptional results.The ideal candidate will have a strong...
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Customer Service Executive
3 weeks ago
Pune, Maharashtra, India Tata Communications Limited Full timeJob DescriptionJob DescriptionCustomer Service ExecutivePosition Summary(Key Objectives/Purpose of the Job).NTAC SMEMajor Responsibilities.Providing L2 and L3 Support and ensure NW and system uptimesInterlocks and coordination with cross functional teams for issue resolution.Handling the escalated customer and SD related issues and providing L2 and L3...
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Customer Service Executive
3 weeks ago
Pune, Maharashtra, India Tata Communications Limited Full timeJob DescriptionJob Title:Customer service Executive Media ServicesReports ToManager Service AssuranceJob OverviewNOC Engineer will be part of 24x7 NOC to support Global Media services network and various sports event across the world supported by Tata Communications. He / She will monitor global media fiber network and trouble shoot and follow the defined...
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Jr. Project Engineer
3 weeks ago
Pune, Maharashtra, India Ascent Intellimation Full timeJr. Project Engineer - IIoT AIPL is a leading solution provider of Industrial IoT #IIoT and #Industry4 solutions. AIPL has created an Edge to Cloud IIoT platform #PlantConnect to acquire, monitor, visualize and analyze data of industrial assets and systems. For more details visit www.aiplindia.com. Job Description IIoT Project Engineer will be...
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3 Days Left) Jr. Customer Service Associate
4 weeks ago
Pune, Maharashtra, India NielsenIQ Full timeCompany DescriptionNIQ is the world s leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth In 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach With a holistic retail read and the most comprehensive consumer...
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Jr. Devops Engineer; Freshers
3 weeks ago
Pune, Maharashtra, India Radical Technologies Full timeInterested candidates kindly apply before 10th October. CV must be in pdf format, saved with your first name. Profile: Jr. Devops Engineer Skill Sets: Good understanding of MS Azure/AWS cloud Services. Should have exposure to Azure WebApps, Web jobs, Storage Accounts, Application Gateway, Data Factory, ServiceBus, Recovery Vault, API management,...