Storage Administartor L3

Job Description Our is Client is a largest Top 5 Software giant in India, with over 11.3 USD billion dollars revenue, Global work force 2,40,000 employees, It delivers end-to-end technology, consulting, and business process services to clients across the globe, Presence: 60+ countries and Publicly traded company NSE & BSE (India), NYSE (USA). Job Title: Storage Administartor L3 Location: Mumbai Experience: 8+Year to 12Year(relevant in Storage Administartor L3 for 8years) .Virtual Interview Work Mode: WFO(6DAY) (Weekend Support : Mandatory to work on every 3rd Saturday of every month) Interview Mode: Virtual (L1 Only No Further Rounds) Hiring Mode: Contract to Hire Notice period-Immediate Joiner .Onboard will be December month Job Title : Storage Administartor L2 Mandatory: Experience: 8+ years Storage Administartor L2 HPE 3PAR/Primera, Hitachi, Dell ISILON and Brocade switches. Candidates should possess strong knowledge and experience on replication concepts, DR activities, performance troubleshooting and regular BAU activities. VNX and EMM Storage. Candidate experience should be 8+ relevant on storage Job Description Storage Administrator L2 As a L2 resource of the Run team, he/she will : - Take up technical tasks in the ITSM queues to resolve day-to-day BAU / Project Requests and Incidents - Plan, prepare and execute Change technical tasks in the ITSM queues - Respond to and resolve alerts from the monitoring management system - Manage, maintain and operate data storage solution of SAN, NAS, FC Fabrics and Inter-site links. - Manage, maintain and operate data storage replication between Data Centers - Provision and allocate storage to server assets and reclaim of storage for decommissioned volumes - Perform zoning, mapping and masking of LUNs from arrays to server assets - Plan, prepare and coordinate with vendors for campaign upgrades for SAN, NAS and Fabrics - Perform storage performance analysis and troubleshoot storage-related performance/capacity issues with other teams (Platform, Database, etc) - Perform basic to intermediate root cause analysis in Incident and Problem tasks - Identify, assess and remediate vulnerabilities reported by security sources (scan report, pen test, audit finding, etc) - Plan, prepare, execute and support Data Center maintenance activities - Plan, prepare, execute and support Disaster Recovery / Business Continuity exercises - Coordinate and deliver with internal clients/partners and external vendors for hardware break/fix cases, software cases, etc - Respond to and own L1/L2 escalations - Engage in taskforce resolution squad in priority incident management / crisis management cases - Document, review, maintain and share technical information and write-up (primarily, SOP) as part of Knowledge Management - Extract and prepare data needed for reporting and dashboard (capacity planning, health checks, IT controls, compliance, audit, etc) - Engage in Service Improvement review and actions plan Technical Expertise Must Have - SAN HPE XP7/XP8/Hitachi (VSP 5000), Primera/3PAR/ISLON - Brocade SAN Fabric - CISCO SAN Switches - Storage Replication technologies - Storage failover/failback in Disaster Recovery operations - Basic working knowledge of Windows and Red Hat Operating Systems and storage-related software & configuration parameters Good To Have: - NAS Dell PowerScale (formerly ISILON) - Basic working knowledge of High-Availability solution Microsoft Cluster Service and Veritas InfoScale - Scripting / automation experience - Work with tools such as CyberArk (privileged access management), OMI suite (events/alerts management) Shift / Oncall & Weekend Support Flexible to work on shifts / weekends / Oncall support as followed. Shift Timings in IST : - Early Morning Shift 4:30AM to 1:30PM - Morning Shift 6:30AM to 3:30PM - Afternoon Shift 11:30AM to 8:30PM - Evening Shift 2:30PM to 11:30PM - Afternoon Shift 1 12:30PM to 9:30PM ** - Evening Shift 1 3:30PM to 00:30AM ** - ** Daylight saving ends period end Oct to end Mar every year - Saturday Shift 11:30AM to 8:30PM *** - *** Shift potentially added to cover Saturday planned activities. Staff will perform the standard work hours per week (Monday Saturday). Shift arrangement and hours to be finalized. Oncall Support : To provide Oncall support services on rotational basis - 11:30PM to 4:30AM on weekdays after end of the Evening Shift work (Apr to Oct) - 00:30AM to 4:30AM on weekdays after end of the Evening Shift 1 work (Nov to Mar) - Both Saturday and Sunday from Saturday 00:00AM to Monday 4:30AM Weekend Support : Mandatory to work on every 3rd Saturday of every month Public Holiday Support : Paris (Client) Holidays will be followed as public holidays Process & Tools - ITSM tool Service Now as Ticketing tool for INC/SR/Change/Problem tickets - Basic knowledge on ITIL Process & Practices Educational Qualifications - Bachelor's degree or Master's degree in Information Technology or pertinent programs Key Competencies: - Minimum 6 years of relevant hands-on work experiences - Solution-focused with excellent problem solving and analytical skills - Ability to work in a flexible and constantly changing environment - Effective teamwork and collaboration - Good oral and written communication skills in English if you are interested share your resume to [Confidential Information] (if you are not looking for job change. 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