3 Days Left Senior Manager

About DP WorldTrade is the lifeblood of the global economy creating opportunities and improving the quality of life for people around the world DP World exists to make the world s trade flow better changing what s possible for the customers and communities we serve globally With a dedicated diverse and professional team of more than 111 000 employees from 159 nationalities spanning 77 countries on six continents DP World is pushing trade further and faster towards a seamless supply chain that s fit for the future We re rapidly transforming and integrating our businesses Ports and Terminals Marine Services Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger more efficient end-to-end supply chain solutions that can change the way the world trades What s more we re reshaping the future by investing in innovation From intelligent delivery systems to automated warehouse stacking we re at the cutting edge of disruptive technology pushing the sector towards better ways to trade minimizing disruptions from the factory floor to the customer s door About DP World Global Service CentreDP World s Global Service Centre GSCs are key enablers of growth delivering standardization process excellence and expertise and automation in areas of Finance Freight Forwarding Marine Services Engineering and Human Resources helping accelerate DP World s growth and business transformation As we experience exponential growth there has never been a more exciting time to join us Discover your next role here and change what s possible for everyone As an equal employer that recognizes and values diversity and an inclusive culture we empower and up-skill our people with opportunities to perform at their best Join us and be part of an amazing team that is transforming the future of world trade Designation Senior Manager- GSC PeopleBase Location Navi MumbaiReporting to - Deputy General Manager Global Shared Services- IndiaKey Role Responsibilities Shared Service Operations Manage end-to-end HR processes including employee onboarding offboarding payroll benefits administration and data management Ensure accurate and timely processing of HR transactions Collaborate with cross-functional teams to resolve employee queries related to HR policies and processes HR Information Systems HRIS Oversee the HRIS platform including data entry system maintenance and reporting Implement enhancements and upgrades to improve efficiency Employee Experience Ensure a positive employee experience by a Key Responsibility 1 Shared Service Operations o Manage end-to-end HR processes including employee onboarding offboarding payroll benefits administration and data management o Ensure accurate and timely processing of HR transactions o Collaborate with cross-functional teams to resolve employee queries related to HR policies and processes 2 HR Information Systems HRIS o Oversee the HRIS platform including data entry system maintenance and reporting o Implement enhancements and upgrades to improve efficiency 3 Employee Experience o Ensure a positive employee experience by addressing HR-related concerns promptly 4 Process Improvement o Identify process bottlenecks and recommend improvements o Streamline workflows to enhance productivity o Monitor key performance indicators KPIs related to HR operations 5 Vendor Management o Collaborate with external vendors for services such as payroll processing background verification and employee benefits 6 Compliance o Stay updated on labour laws statutory requirements and compliance regulations specific to India o Ensure adherence to legal guidelines in all HR practices o Handle employee grievances and disciplinary matters ddressing HR-related concerns promptly Process Improvement Identify process bottlenecks and recommend improvements Streamline workflows to enhance productivity Monitor key performance indicators KPIs related to HR operations Vendor Management Collaborate with external vendors for services such as payroll processing background verification and employee benefits Compliance Stay updated on labour laws statutory requirements and compliance regulations specific to India Ensure adherence to legal guidelines in all HR practices Handle employee grievances and disciplinary matters Qualification and Competencies Graduate in any discipline 10 to 15 years experience in core HR Operations with minimum 5-7 yrs of Team handling experience Good Communications skills Proficiency with MS Office applications Open to work in rotating Shifts