
Apply in 3 Minutes: Associate
7 hours ago
Associate - Onboarding Manager (US)
Bangalore
About UrbanPiper:
UrbanPiper is a B2B SaaS platform helping restaurants in digital transformation. With our offering restaurants can manage/automate their online presence be it on their own websites/apps or any of the leading food delivery platforms — Zomato, Swiggy, Amazon Foods Deliveroo, Talabat, HungerStation, Jahez, etc. in the simplest manner.
At present, we are processing nearly 3 million transactions every month and partnered with 12,000+ restaurants across India and the Middle East. The most defining aspects of our work are related to — consistency, reliability, scalability, and agility. We make use of a wide variety of technologies and process significantly large amounts of data on a daily-basis.
Your Role:
As an Associate in Onboarding, you’ll work on complex problem statements, closely coordinating with cross-functional teams to ensure customer needs are met efficiently and effectively. This role is suited for someone who can thrive in a high-energy, cross-functional environment and enjoys working on multiple tasks where time, resources and expectations must be managed effectively.
You will:
Develop a deep understanding of UrbanPiper’s suite of products to assist customers in maximizing their digital experience.
Provide end-to-end support to customers in managing their online menus during the onboarding process and post go-live, ensuring they have the tools and support they need to succeed.
Collaborate with the integration team and Technical Account Manager to understand customer requirements, clarify product-related questions, and deliver viable solutions or alternatives.
Work closely with the Customer Service and Product & Engineering (P&E) teams to facilitate quick and effective issue resolution, ensuring a seamless experience for customers in your portfolio.
Build strong, lasting relationships by actively engaging with customers, striving to exceed expectations, and taking extra measures to ensure satisfaction.
Partner with cross-functional team members, aligning efforts to deliver the best possible customer experience and drive long-term value for our clients.
We are looking for someone who has/is:
0-2 years of experience in Customer Success or Relationship Management, ideally within the SaaS space.
A Bachelor’s degree as a minimum educational qualification (Engineering degrees preferred).
Proficiency in English, both written and spoken, with strong communication and interpersonal skills to facilitate cross-team collaboration.
Willing to work during the US hours (night-shift).
Strong analytical skills with a passion for problem-solving and continuous improvement.
Proficiency with tools like Google Workspace, Microsoft Office and other related platforms.
The ability to quickly learn new products, tools, and technologies and share that knowledge effectively with customers.
Nice to have:
Prior experience in the food and beverage (F&B) industry, ideally in a role that involved digital transformation or technology implementation.
A basic understanding of API integration is advantageous but not mandatory.
Experience working in fast-paced, dynamic environments where adaptability is key.
Apply now if you wish to be a Piper.
-
EA [Apply in 3 Minutes]
7 days ago
Bengaluru, India Eazy Erp Technologies Full timeJob Description Manages the COOs schedule, communications, and travel arrangements - Managing documents: Handling memos, reports, invoices, and other documents - Bookkeeping: Performing basic bookkeeping and clerical duties - Expense reports: Compiling expense reports - Supply needs: Managing and recording supply needs - Email: Monitoring and managing the...
-
Bengaluru, India Jobted IN C2 Full timeOverview: QSC is a global leader in full-stack AV solutions, delivering cutting-edge technology that transforms collaboration and physical experiences across corporate, education, hospitality, entertainment, and other markets. With a reputation for innovation, quality, and customer-first service, QSC is one of the fastest-growing companies in the industry,...
-
Apply in 3 Minutes! Payroll Manager, India
2 days ago
Bengaluru, India Jobted IN C2 Full timeAbout Us: Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can...
-
Senior Project Associate
1 week ago
Bengaluru, India Indegene Full timeWe are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion,...
-
(Apply in 3 Minutes) Botanist
2 weeks ago
Bengaluru, India VELS CAREER &MENTOR Full time🌿 Job Title: Horticulture & Plant Science Specialist Location: Kuwait Experience Required: 3 to 5 Years Employment Type: Full-time About the Role: We are seeking a passionate and experienced professional with a solid foundation in plant science, horticulture, soil and fertiliser management, and landscaping. This role blends hands-on horticultural...
-
▷ (Apply in 3 Minutes) Executive Assistant
7 days ago
Bengaluru, India Trianz Full timeJob Description As the Executive Assistant (EA) to the CEO, you will act as a strategic partner, managing the CEO s schedule, communications, and key projects to enhance productivity and efficiency. This role requires a high degree of professionalism, discretion, and a proactive approach to problem-solving. You will play a pivotal role in ensuring smooth...
-
Applied AI ML Associate Senior
2 days ago
Bengaluru, India JPMorganChase Full timeJob Description Job Description Be part of a dynamic team where your distinctive skills will contribute to a winning culture and team. As a Applied AI ML Senior Associate at JPMorgan Chase within the Asset and Wealth Management , you serve as a seasoned member of an agile team to design and deliver trusted data collection, storage, access, and analytics...
-
▷ [Apply in 3 Minutes] HRBP
7 days ago
Bengaluru, India Regalix Full timeJob Description The position is responsible for aligning business objectives with employees and management in designated business units. The position formulates partnerships across the HR function to deliver value-added services to management and employees that reflect the business objectives of the organization. The HRBP maintains an effective level of...
-
Customer Support Specialist
1 week ago
Bengaluru, India Live Connections Full timeJob Title: Customer Support Associate – International Voice Process Location: hyderabad Experience: Graduate Minimum 1 Year of Experience (International Voice / Semi Voice) Key Responsibilities Handle international voice process calls with professionalism. Provide excellent customer support while ensuring high-quality communication. Resolve...
-
Apply in 3 Minutes! Senior Software Engineer
2 weeks ago
Bengaluru, India Jobted IN C2 Full timeAbout Us: Mixing technology, data, and first-in-class innovation, EagleView® is not only leading the property data analytics market, but also changing lives along the way. Come join us and make great things happen! EagleView is a fast-growing technology company driving game-changing innovation in multibillion-dollar markets such as property insurance,...