Site Reliability Engineering Manager

Job Description

Ready to be pushed beyond what you think youre capable of

At Coinbase, our mission is to increase economic freedom in the world. Its a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system.

To achieve our mission, were seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the companys hardest problems.

Our work culture is intense and isnt for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, theres no better place to be.

We are seeking a highly experienced and talented Principal Engineer to join our team. This individual will be one of the most senior individual contributors at Coinbase and will play a crucial role in influencing across multiple areas. This person will mentor other ICs to promote technical excellence and professional growth.

The mission of the Platform Product Group engineers is to build a trusted, scalable and compliant platform to operate with speed, efficiency and quality. Our teams build and maintain the platforms critical to the existence of Coinbase. There are many teams that make up this group which include Product Foundations (i.e. Identity, Payment, Risk, Proofing & Regulatory, Finhub), Machine Learning, Customer Experience, and Infrastructure.

Reliability team is a vital part of Infrastructure(Platform) org responsible for paving the path for systems reliability and scalability. We manage multiple company wide projects like Scalability/Load testing, Configuration management system, Canary based safe release capability to ensure company wide systems reliability and less customer impact, Embedded SRE function to embed with product team to improve systems reliability features. The team is also responsible for the mission critical incident management function to help mitigate and resolve high severity incidents to minimize the customer impact.

As an Engineer Manager you will promote reliability culture across Coinbase. You will be helping company-wide goals to scale the system by 10-20x and help secure service configurations & secrets by building/enhancing world class service configuration manager systems. Your customer focus skill will help reduce customer incidents by building/enhancing Safe Release (canary based deployment systems) capability and onboarding thousands of services and which deploys hundreds of deployments on a daily basis. You will be responsible for hiring and retaining top talent. Build trust and relationships with cross functional teams to make embedded SRE programs successful.

What youll be doing (ie. job duties):

- We would like to add an Engineer Manager to help promote reliability culture across Coinbase. You would be helping company-wide goals to scale the system by 10-20x and help secure service configurations & secrets by building/enhancing world class service configuration manager systems.
- Your customer focus skill will help reduce customer incidents by building/enhancing Safe Release (canary based deployment systems) capability and onboarding thousands of services and which deploys hundreds of deployments on a daily basis.
- You will be responsible for hiring and retaining top talent.
- Build trust and relationships with cross functional teams to make embedded SRE programs successful.
- Collaborate with engineers, product managers, and leadership to understand testing pain points and develop strategy with detailed roadmap. Generate alignment with stakeholders across the company.
- Actively listen to customer feedback and iterate to improve solutions.
- Be a thoughtful technical voice within the team, aiding in diligent architectural decisions and fostering a culture of high-quality code and engineering processes.
- Take ownership of the team&aposs processes and services, ensuring SLA adherence.
- Work closely with our talent organization to identify and recruit exceptional engineers who align with Coinbase&aposs culture and contribute to our products.
- Coach your direct reports to have a positive impact on the organization and support their career growth.

What we look for in you (ie. job requirements):

- At least 10+ years of software engineering/SRE experience with 2+ years of management experience as a people manager.
- Knowledge in SRE, Devops , Incident management and reliability tooling like Canary, load testing etc.
- Public cloud and general infrastructure like Kubernetes, Load Balancer, Auto-Scaling, basic networking, observability tools like Datadog and troubleshooting knowledge.
- Strong communication skills and ability to explain technical concepts clearly and simply
- Strong interpersonal skills working with Engineers from junior to principal levels
- Demonstrated critical thinking under pressure
- A willingness to dive into understanding, debugging, and improving any layer of the stack

Nice to haves:

- Prior experience designing and building reliable systems capable of handling high throughput and low latency
- Prior experience with high severity incident management process and onCall support.
- Experience with observability and monitoring systems such as Kibana, Datadog, etc.
- Familiarity with working in rapid growth environments
- Experience with AWS, GCP, Azure, or other cloud environment
- Experience designing and building reliable systems
- Experience working in a highly regulated environment
- Experience writing company-facing blog posts and training materials

Commitment to Equal Opportunity

Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view Pay Transparency, Employee Rights and Equal Employment Opportunity is the Law notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations[at]coinbase.com and let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).

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