Product Operations Intern

7 days ago

Tumkūr, India Graphy Inc. Full time

Intern – Product Operations and Management Position Overview: We’re looking for a Product Operations Intern to act as the bridge between our Product and Customer Support teams. This internship offers a unique opportunity to understand how product decisions influence customer experience and how customer feedback drives product development. About the Role As a Product Operations Intern, you will work closely with both Product and Customer Support to improve product experience and customer satisfaction. The role involves data analysis, process improvement, and cross-functional collaboration, giving you hands-on exposure to the full product lifecycle. Key Responsibilities: - Monitor and analyze customer support tickets to identify recurring product-related issues and feature requests. - Document customer feedback and product issues for the Product team. - Help develop and optimize processes for sharing customer insights with Product. - Assist in organizing and documenting product updates for Customer Support. - Support creation of internal knowledge base articles on new features and product changes. - Represent the voice of the customer in cross-functional meetings. - Track and measure the impact of product changes on support ticket volume and customer satisfaction. Required Qualifications: - Currently pursuing a Bachelor’s degree in Business, Computer Science, Information Systems, or related field. - Strong analytical skills with great attention to detail. - Excellent written and verbal communication skills. - Ability to simplify complex information into clear, actionable insights. - Basic understanding of product development and customer support workflows. - Strong organizational skills with the ability to manage multiple priorities. Good to Have: - Previous internship or experience in customer support, product management, or operations. - Familiarity with ticket management systems (e.G., Zendesk, Freshdesk, Zoho, Intercom). - Basic SQL knowledge. - Experience with project management tools (e.G., Jira, Asana). What We Offer: - Hands-on experience in product operations and customer experience. - Mentorship from experienced Product and Customer Support professionals. - Exposure to real-world product development processes. - Opportunity to impact product decisions through data-driven insights. - Collaborative, cross-functional work environment. - Structured internship program with clear learning objectives. - Compensation will be 20K as stipend. Duration: 6 months, On site. Location: Unacademy Head Office, Domlur, Bangalore, India.

  • Marketplace Specialist

    7 days ago

    Tumkūr, India Cureskin Full time

    This is a hybrid-role and requires the candidate to be physically in Bangalore, and commute to be in-office (HSR Layout) for 2-days a week. About Cureskin: Cureskin is a dermatology brand offering personalized treatments for skin and hair-fall concerns, and has already catered to over 17 lakh customers all over India. Cureskin distributes products through...

  • Product Manager

    2 weeks ago

    Tumkūr, India Target Full time

    About Us: As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values different...

  • Product Manager

    2 weeks ago

    Tumkūr, India Tricog Health Full time

    ABOUT TRICOG At Tricog, we are seeking a Product Manager to act as a crucial bridge between our commercial and engineering teams. As our organization grows, the complexity of communication between those who sell our products and those who build them increases. The Product Manager creates an effective abstraction between these groups, ensuring seamless...

  • Information Risk Management

    2 weeks ago

    Tumkūr, India Cubical Operations LLP Full time

    Manager / Senior Manager – Information Risk Management (IRM) Consulting | Bangalore Location: Bangalore Experience: 5+ years Role: Manager / Senior Manager – Information Risk Management Preference: Early joiners preferred About the Role We are seeking experienced professionals in Information Risk Management (IRM) for our consulting practice. The role...

  • Product Manager

    1 week ago

    Tumkūr, India VAYUZ Technologies Full time

    We are looking for a product owner who has: - 2+ years of product management experience - Entrepreneurial spirit - Technical understanding - A good eye for design - Effective communication skills to speak with internal team and external partners Responsibilities: - Plan & document short and long-term strategies keeping in mind company’s vision - Gather...

  • Senior Product Manager

    4 days ago

    Tumkūr, India Pocket FM Full time

    About Pocket Entertainment Pocket Entertainment is a global leader in immersive audio storytelling, creating richly produced narrative experiences that engage millions of listeners across the world. With over 100 billion minutes streamed annually, an average of 120 minutes of daily listening time, and more than 6 billion total audio plays, Pocket FM is on a...

  • Manager - Internal Audit

    2 weeks ago

    Tumkūr, India Navi Full time

    About the Team The internal audit team at Navi goes beyond surface-level checks, diving deep into processes with strong analytical skills to uncover hidden risks, non compliances and inefficiencies. They act as problem-solvers, identifying issues and providing actionable insights that strengthen governance and business performance. About the Role We’re...

  • Am/Manager - Operations

    4 days ago

    Tumkūr, India Firstsource Full time

    Company Profile Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With a global footprint across US, UK, India,...

  • Media Operations Manager

    2 weeks ago

    Tumkūr, India dentsu Media Full time

    Role Overview: As the Manager – Media Operations in an advertising agency, you will be responsible for ensuring flawless execution of media campaigns across digital, print, TV, and emerging platforms. You will manage operational workflows, follow SOP that will be shared with you at the time of joining. These SOPs are not to be changed on your own unless...

  • Production Team Lead

    1 week ago

    Tumkūr, Karnataka, India Sid's Farm Full time

    Company DescriptionSid's Farm is committed to providing the purest milk and dairy products in India through rigorous quality control. Our process involves stringent testing across more than 45 parameters to ensure milk is free from preservatives, antibiotics, and hormones. Our mission began as a parent's promise to produce the best milk possible and...