Kyc Operations Associate Analyst

Company DescriptionImportant Note for Applicants As part of our application process you will receive an assessment immediately upon applying This assessment is designed to take approximately 30 minutes and must be completed on a laptop Please ensure you have a stable internet connection and a quiet environment to complete the test We appreciate your understanding and look forward to your application Applications without assessment wouldn t be considered Wise is a global technology company building the best way to move and manage the world s money Min fees Max ease Full speed Whether people and businesses are sending money to another country spending abroad or making and receiving international payments Wise is on a mission to make their lives easier and save them money As part of our team you will be helping us create an entirely new network for the world s money For everyone everywhere More about and Salary INR 5 5 LPAAs a KYC Operations Associate Analyst you will play a critical role in ensuring that Wise adheres to regulatory and compliance requirements You will be responsible for conducting thorough customer due diligence analysing customer activities and ensuring that our KYC records are kept up to date according to our internal standards This role is a great opportunity for people who are interested in development in the KYC domain Job ResponsibilitiesCustomer and business onboarding Conduct initial and ongoing Customer Due Diligence CDD and Enhanced Due Diligence EDD reviews Take risk-based-approach decisions in your reviews ensuring risk mitigation standards are met Collect analyse and verify customer information according to KYC AML guidelines and understand potential risks associated with each customer type Assess customer identity documents online company registries complex business structures ultimate beneficial ownership customer source of wealth documentation adverse media screening and other sources to make your decisions Transaction monitoring and periodic reviews Review customer transaction history and provide insights into customer behaviour patterns that may indicate risks Conduct periodic reviews and analyse changes in customers history and account usage Documentation and record keeping Ensure customer records are accurate and updated as required Maintain organised and detailed records of customers and decisions made during the KYC process Ensure compliance with data privacy regulations and internal data security protocols Risk assessment and escalation Perform and document customer risk assessment based on collected information Escalate to relevant teams when identifying activities exceeding our internal risk tolerance Identify potential money laundering and fraudulent activities and file Suspicious Activity Reports as needed ensuring proper documentation and rationale Customer communication Effective communication with customers by the relevant communication channels that Wise operates with e g phone email and chat KPIs Perform your tasks and responsibilities within the expected key performance indicators set by the leadership team Other Tasks that are related to the position and are assigned to you by your lead Participating in meetings training internal and external events QualificationsExcellent verbal and written English skills additional language skills are a plus with the ability to clearly articulate your thoughts A minimum of 1 years of experience in Operations preferably in CDD EDD AML or compliance roles Basic knowledge of global KYC AML compliance regulations and standards Ability to take decisions and apply risk-based approach at your workPunctual independent proactive and willing to get things done Excellent communication and interpersonal skills strong organisational skills attention to detail analytical skills and ability to adhere to strict KPIs in a fast paced and high pressure environment Ability to handle routine Ability to work autonomously within a limited variety of well-defined procedures and practices Capable of identifying gaps in policies and processes and providing detailed feedback including examples when possible through the established communication channels Flexible to work in shifts We work when our customers need us the most including early mornings day times afternoons late evenings weekends and public holidays as per business needs Nice to have Education Bachelor s degree in Finance Business Administration Law or related fieldCertifications ICA CAMS or equivalent certification CDD EDD focused Additional InformationThis role requires candidates to be flexible to work in rotational shifts and week offs For everyone everywhere We re people building money without borders - without judgement or prejudice too We believe teams are strongest when they are diverse equitable and inclusive We re proud to have a truly international team and we celebrate our differences Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers If you want to find out more about what it s like to work at Wise visit Keep up to date with life at Wise by following us on and