IT Manager

1 day ago

Sahibzada Ajit Singh Nagar, India Lytegen Full time

We are looking for an experienced and hands-on IT Manager to lead our IT operations at our Chandigarh/Mohali office. The IT Manager will be responsible for overseeing day-to-day IT support, managing infrastructure, leading technology projects, and ensuring data security across the organization. This role requires a balance of technical expertise, leadership, and strategic thinking. The ideal candidate will have experience across help desk, networking, databases, and cloud systems, with the ability to manage a team and deliver IT projects from start to finish. Key Responsibilities - Team Leadership & Management - Lead, mentor, and manage a team of 2–10 IT professionals. - Foster accountability, continuous learning, and a collaborative work environment. - IT Operations & Support - Oversee help desk operations and provide Level 2/3 escalation support. - Manage hardware/software troubleshooting, upgrades, and break-fix tasks. - Build, repair, and optimize computer hardware. - Infrastructure & Networking - Manage and maintain networking equipment, servers, firewalls, and VPNs. - Ensure reliable LAN/WAN, Wi-Fi, and cloud connectivity. - Oversee backup, recovery, and disaster recovery planning. - Systems & Software - Administer O365 / Microsoft Office Suite (Word, Excel, PowerPoint, Teams, etc.). - Manage Active Directory and Google Workspace Admin environments. - Support automation and scripting with Python, DAX, or similar tools. - Database & Development - Create, manage, and troubleshoot databases (SQL, Access, or similar platforms). - Ensure data accuracy, integrity, and accessibility. - Project Management - Run IT projects from planning through execution and delivery. - Collaborate with business leaders to align IT solutions with organizational needs. - Deliver projects on time, within scope, and within budget. - Data Security & Compliance - Enforce cybersecurity best practices and IT policies. - Monitor and respond to security threats. - Maintain compliance with data protection and privacy standards. Requirements - Experience: 7+ years in IT, with prior roles such as: - Help Desk Technician, Desktop Support, Hardware Technician. - Level 2 Support Engineer or IT Lead/Senior IT Specialist. - Assistant Manager, Senior Lead, or Manager in IT or Help Desk. - Technical Expertise: - Strong hardware build/repair and troubleshooting skills. - Networking knowledge (routers, switches, firewalls, VPNs). - Database experience (SQL, Access, or similar). - Cloud/SaaS platforms: O365, Active Directory, Google Workspace. - Familiarity with coding/scripting (Python, DAX, or similar). - Leadership: - Proven track record managing IT teams of 2–10 people. - Ability to mentor, train, and hold teams accountable. - Personal Skills: - Problem-solver and out-of-the-box thinker. - Data-driven decision-making approach. - Strong communication and documentation skills. - Leadership mindset: takes responsibility for team success. - Additional Requirement: - Must complete a DISC Personality Assessment as part of the hiring process. - Work Location: - Must work on-site at our Chandigarh/ Mohali office. Benefits - Competitive salary package aligned with experience. - Opportunity to lead IT operations for a fast-growing international company. - Exposure to global teams and international projects. - Ability to build and shape IT processes from the ground up. - Career growth opportunities in leadership and technical specialization. - Collaborative, high-performance culture that values innovation and results.

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