Specialist Solutions Engineer, Zero Trust

About UsAt Cloudflare we are on a mission to help build a better Internet Today the company runs one of the world s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies Cloudflare protects and accelerates any Internet application online without adding hardware installing software or changing a line of code Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network which gets smarter with every request As a result they see significant improvement in performance and a decrease in spam and other attacks Cloudflare was named to Entrepreneur Magazine s Top Company Cultures list and ranked among the World s Most Innovative Companies by Fast Company We realize people do not fit into neat boxes We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills and we are ready to help you do that We cannot complete our mission without building a diverse and inclusive team We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare Come join us Available Location MumbaiWhat you ll do as a Specialist Solution EngineerYou will work with our clients to understand their business needs and understand their current applications landscape and access architecture with the goal of helping them develop a security posture that meets their needs while also keeping their employees and assets safe according to the most recent standards in cyber security You will do this with the technological solutions in the Cloudflare One product portfolio which encompasses different Zero Trust offerings including our cutting edge Remote Browser Isolation and email security solutions You will work closely with our Account Executives AEs generalist SEs as well as every other team at Cloudflare from Sales and Product to Engineering and Customer Support ResponsibilitiesYou serve as a trusted advisor to our customers helping them find the best solution for their business needs with Cloudflare One Guide qualified prospects through the Solution Design and Proof of Concept stages of sales engagements showing them the key capabilities of the Cloudflare One portfolio Work with your Sales Partners to consistently achieve Pipeline and Revenue goals Understand our customers IT landscape and security requirements and develop an architecture for our customers to support their business needs Articulate the benefits of the Cloudflare One product portfolio vs competing solutions Promote retention by capturing and communicating gaps in product or features Skill Requirements Curiosity and Learning Agility 8 years of prior Technical Sales Systems Engineering or related experience Experience interacting with senior level executives to communicate a message of network and security transformation Familiar with trends in cyber security e g RAT trojans malware ransomware phishing adware cryptomining spam botnets info stealing scareware Fundamental understanding of customer network and application architectures Technical curiosity and passion Cloudflare is at the cutting edge of internet technology It s incumbent on us to stay up to date not only with Cloudflare s specific products but with industry trends Detailed understanding of workflow from user to application including hybrid architectures with Azure AWS GCP SASE concepts and Zero Trust Networking architectures Secure Web Gateway CASB DLP DNS DNS over HTTPS IdP authentication SAML OTP SaaS application integration and tenant controls VPN and remote access challenges SIEM and log analytics platforms Client OS fundamentals and software distribution Ability to jump in with hands-on configuration when needed Ability to manage a project work to deadlines and prioritize between competing goals Other desirable skills areas include Routing subnetting split tunnels SD-WAN local internet breakout End user and application security risks - DDoS malware phishing viruses Knowledge of competitive market around CDN providers Web application Firewall Remote access solutions Next generation Firewalls CASB solutions DDOS mitigations solutions SD-WAN solutions Secure Gateway solutions Ideally knowledge of Cloudflare ZTNA solutions such as Teams Access Gateway and Browser Isolation What Makes Cloudflare SpecialWe re not just a highly ambitious large-scale technology company We re a highly ambitious large-scale technology company with a soul Fundamental to our mission to help build a better Internet is protecting the free and open Internet Since 2014 we ve equipped more than 2 400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflare s enterprise customers at no cost In 2017 we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration Since the project we ve provided services to more than 425 local government election websites in 33 states We released to help fix the foundation of the Internet by building a faster more secure and privacy-centric public DNS resolver This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released Here s the deal - we don t store client IP addresses never ever We will continue to abide by our and ensure that no user data is sold to advertisers or used to target consumers Sound like something you d like to be a part of We d love to hear from you This position may require access to information protected under U S export control laws including the U S Export Administration Regulations Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U S export laws without sponsorship for an export license Cloudflare is proud to be an equal opportunity employer We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness All qualified applicants will be considered for employment without regard to their or any other person s perceived or actual race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law We are an AA Veterans Disabled Employer Cloudflare provides reasonable accommodations to qualified individuals with disabilities Please tell us if you require a reasonable accommodation to apply for a job Examples of reasonable accommodations include but are not limited to changing the application process providing documents in an alternate format using a sign language interpreter or using specialized equipment If you require a reasonable accommodation to apply for a job please contact us via e-mail at hr cloudflare com or via mail at 101 Townsend St San Francisco CA 94107