Front Desk Executive

4 days ago

Solim GA IN Thalassa Greek Taverna Full time

We are seeking a well-groomed energetic and customer-focused Front Desk Executive to be the face of our high-end night club in Goa The ideal candidate will provide a warm welcome to guests manage reservations and guest queries efficiently and ensure a seamless and premium guest experience from arrival to exit Key Responsibilities Greet and welcome guests with a positive and professional attitude Manage guest check-ins and check-outs efficiently Handle guest inquiries walk-ins and reservations via phone email and in person Maintain accurate guest records and update the club s reservation system Coordinate with security floor staff and management to ensure smooth entry and seating Monitor guest list VIP entries and special bookings Manage cloakroom or guest belongings if required Address and resolve customer complaints or escalate to management when necessary Ensure the front desk area is neat organized and presentable at all times Maintain confidentiality of guest information Assist in promotional events loyalty programs or feedback collection when assigned Requirements Proven experience as a Front Office Executive Guest Relations Executive in the hospitality or nightlife industry preferred Excellent communication and interpersonal skills Well-groomed with a pleasant personality and strong customer-service orientation Comfortable working night shifts weekends and holidays Proficiency in English and Hindi knowledge of local languages is an advantage Familiarity with POS systems and basic computer skills Ability to work under pressure in a fast-paced environment Work Environment Schedule Evening Night shifts Fast-paced high-energy environment with live entertainment and crowd management Location Prominent night club in Goa Salary Benefits Competitive salary based on experience Incentives and performance-based bonuses Staff meals and transportation if applicable Opportunity to grow within the nightlife and hospitality industry Job Types Full-time Permanent Pay 25 000 00 - 35 000 00 per month Benefits Food provided Provident Fund Language English Preferred Hindi Preferred Work Location In person

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