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15h Left IS Specialist

4 weeks ago

Hyderabad, Telangana, India Amgen Technology Private Limited Full time
Job Description

This is a technical, on-site role responsible for managing complex database environments, including SQL and MySQL databases. The position involves the entire database lifecycle, from planning and implementation to performance tuning and maintenance. The ideal candidate will have a strong background in database infrastructure operations, a passion for innovation, and a focus on reliability, security, and automation. You will collaborate with global teams and be part of a high-performance team dedicated to operational excellence and delivering high-quality results.

Roles & Responsibilities

- Database Administration: Manage all stages of the database lifecycle, including the installation, upgrade, optimization, and decommissioning of SQL Server databases. You will administer security access controls, recover databases during disaster recovery, and automate routine operational tasks.
- Performance & Support: Plan the implementation and configuration of database software to meet business requirements for OLTP, decision support, and high-availability configurations like MSSQL Always On Availability Groups (AAG). You will provide administration support for development, test, and production environments, and investigate and resolve technical database issues.
- Automation & Process Improvement: Automate database provisioning, patching, and administration to increase operational productivity. You will also develop and document standards, procedures, and work instructions.
- Team & Collaboration: Participate in a 24x7 on-call support rotation and assist with root cause analysis reviews. You will provide technical leadership to less experienced personnel, including training on installation, upgrades, and backup/recovery strategies.
- Security & Cloud: Perform necessary security patch implementations. You should have an understanding of SAN storage and experience supporting and provisioning databases in public clouds like AWS and Azure.

Qualifications

- A Master's degree, a Bachelor's degree, or a Diploma with experience in Information Systems and Database Administration.
- Demonstrable experience administering and monitoring SQL Server databases and systems.
- Proven experience automating database tasks and working with MSSQL Always On Availability Groups (AAG).
- Experience with database tools for performance review, monitoring, and troubleshooting.
- Understanding of ITIL frameworks and best practices.
- Experience supporting MySQL databases and working on regulated systems is a plus.

Soft Skills

- Problem-Solving: Excellent data-driven problem-solving and analytical skills, with crisis management capabilities.
- Communication: Superb communication skills, with a focus on partner communication and expectation management.
- Leadership: The ability to provide technical leadership and work effectively as part of a high-performance team.
- Adaptability: The ability to work a later shift and participate in an on-call rotation.