Associate-digital Product Management

At American Express our culture is built on a 175-year history of innovation shared and Leadership Behaviors and an unwavering commitment to back our customers communities and colleagues As part of Team Amex you ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills develop as a leader and grow your career Here your voice and ideas matter your work makes an impact and together you will help us define the future of American Express Amex Flex We back our colleagues with the support they need to thrive professionally and personally That is why we have Amex Flex our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture Depending on role and business needs colleagues will work onsite in a hybrid model Business Overview Credit and Fraud Risk CFR team helps drive profitable business growth by reducing the risk of fraud and maintaining industry lowest credit loss rates It utilizes an array of tools and ever-evolving technology to detect and combat fraud minimize the disruption of good spending and provide a world-class customer experience The team leads efforts that leverage data and digital advancements to improve risk management enable commerce and drive innovation A single decision can have many outcomes And when that decision affects millions of card members and merchants it needs to be the right one That is where our Product teams come in Product teams are the backbone of all financial services operations at American Express-it impacts every aspect of the company As a part of this team you will work with the industry s best talent to create smart and innovative strategies that advance our market share and the way we do business If you are interested in getting to know all areas of our business and can translate our business needs into remarkable solutions you should consider a career in Product teams Job Responsibilities There are diverse set of roles within the Product job family with varying responsibilities and skill requirements A brief description of the roles and skills is outlined below 1 Product Development - Develop next generation software products and solutions to solve complex business problems using the latest tools and technologies Collaborate with multiple business stakeholders technology teams and other product teams to build and iterate on products that directly impact millions of customers and prospects Manage the implementation of critical products drive global reusable and configurable design rule authoring testing integration and product launch using low-code tools This cluster includes a diverse set of roles with varying requirements on technical acumen - from Low-Code tools to Pro-Code programming skills 2 Product Management - Solve complex business problems by ideation development ownership of next generation technology products and solutions to meet business objectives in a fast-changing dynamic economic environment Support execution of all product lifecycle processes including market research competitive analysis planning positioning roadmap development requirements development and product launch 3 Data Steward - Manage end-to-end ownership of enterprise data assets that are used in making business decisions for millions of customers and billions of transactions across the globe Develop strong subject matter expertise on both internal and external data assets Act as the custodian for data standardization data governance data quality and data ownership while ensuring compliance and security of the data Build strong relationships operate effectively within large cross-functional teams and influence business stakeholders to drive change 4 Data Governance - Planning or facilitating the execution of Data Risk management and governance requirements to ensure compliance of CFR data with enterprise governance and data related policies Close collaboration with policy owners enterprise governance product teams CFR Data Stewards Data custodians and or Operational Excellence teams to execute requirements for managing Data Risk and provide subject matter expertise for remediation of Data Risk Issues Demonstrate deeper understanding of evolving risk management space and bring external best practices in-house The selected candidate will be allocated to one of these roles depending on the fitment and business needs The role will entail some of the below responsibilities - Develop robust data management data integration and data quality processes by leveraging best-in-class technology Innovate with a focus on developing newer and better approaches using big data technologies Find innovative techniques to bring scale to critical initiatives and enhance productivity Manage world class data products by partnering with enterprise teams including Technology Design and End-Users to enable building of new capabilities modules and maintenance of existing assets 0-2 years of relevant experience preferred Strong analytical and problem-solving skills Hands-on experience on Big-data SQL will be preferred Effective communication and interpersonal skills Ability to work effectively in a team environment Ability to learn quickly and work independently with complex unstructured initiatives Ability to challenge the status quo and drive innovation Good Programming skills Knowledge of GCP native tools and other platforms will be preferred Prior experience of product development Data analytics governance or stewardship will be an added advantage Job Location Hybrid Gurgaon Timings Mon-Wed 1 - 9 30pm IST Thu 11 - 7 30pm IST Fri 8 30am-5pm IST American Express is an equal opportunity employer and makes employment decisions without regard to race color religion sex sexual orientation gender identity national origin veteran status disability status age or any other status protected by law Offer of employment with American Express is conditioned upon the successful completion of a background verification check subject to applicable laws and regulations Campus Benefits We back our colleagues and their loved ones with benefits and programs that support their holistic well-being That means we prioritize their physical financial and mental health through each stage of life Benefits include Competitive base salaries Flexible work arrangements and schedules with hybrid options Free access to global on-site wellness centers staffed with nurses and doctors depending on location Free and confidential counselling support through our Healthy Minds program Career development and training opportunities At American Express you will be recognized for your contributions leadership and impact-every colleague can share in the company s success Together we will win as a team striving to uphold our company values and powerful backing promise to provide the world s best customer experience every day And we will do it with the utmost integrity and in an environment where everyone is seen heard and feels like they belong We back you with benefits that support your holistic well-being so you can be and deliver your best This means caring for you and your loved ones physical financial and mental health as well as providing the flexibility you need to thrive personally and professionally Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical dental vision life insurance and disability benefits depending on location Flexible working model with hybrid onsite or virtual arrangements depending on role and business need Generous paid parental leave policies depending on your location Free access to global on-site wellness centers staffed with nurses and doctors depending on location Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race color religion sex sexual orientation gender identity national origin veteran status disability status age or any other status protected by law Offer of employment with American Express is conditioned upon the successful completion of a background verification check subject to applicable laws and regulations