Customer Contact Communications Representatives 3 Days Left

2 weeks ago


Chennai, Tamil Nadu, India Trigent Software Private Limited Full time
Job Description

We are hiring enthusiastic and motivatedCustomer Contact Communications Representativesto join our team in Chennai. This is a great opportunity for freshers looking to build a career in customer communication and support, especially in an international environment.

Key Responsibilities:

- Interact professionally with US-based customer service representatives.
- Handle queries and communication tasks with clarity and confidence.
- Maintain courteous and accurate communication across all interactions.
- Ensure timely resolution or escalation of issues as per guidelines.
- Adhere to company standards, quality protocols, and shift schedules.

Preferred candidate profile

- Freshers with strong English communication skills (verbal & written) are welcome.
- Willingness to work in rotational shifts, with a preference for night shifts.
- Basic understanding of customer service principles is an advantage.
- Freshers Batch of 2023 & 2024

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