▷ [21/09/2025] Product Designer

Job Description

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you're not just building the future - you're an agent of positive change, joining a global community on a mission to make an impact.

Learn more at diligent.com or follow us on LinkedIn and Facebook

Position Overview

Diligent is looking for a Product Designer to support UX/UI design within our fast-moving product design team. As part of the broader UX department, you'll contribute to a wide range of initiatives - balancing forward-looking exploration with hands-on design support that extends beyond traditional product roadmaps. At Diligent, design is bold and thoughtful, shaping products trusted by leaders worldwide. You'll collaborate with cross-functional teams to turn complex challenges into simple, elegant solutions, while developing your craft and helping to shape the future direction of our products.

Key Responsibilities

- Partner with the Product Design Lead to ensure design work meets requirements and quality standards.
- Contribute to the design process from early concepts through high-fidelity visuals and developer-ready specifications, with support from senior designers.
- Collaborate with fellow designers, product managers, engineers, and cross-functional stakeholders.
- Present and explain design decisions, showing understanding of user needs, design best practices, and business goals.
- Support user research activities (planning, note-taking, synthesis) and apply insights in design work.
- Explore and apply AI-powered tools (e.g., for prototyping, copy, or research support) to improve workflows and output.
- Contribute to a culture of learning, collaboration, and continuous improvement.

Required Experience / Skills

- 3+ years of professional experience in UX or product design.
- Solid foundation in UX principles with strong visual design skills.
- Exposure to SaaS products, ideally in B2B or enterprise contexts.
- Familiarity with product design cycles - from early exploration to launch.
- Proficiency in modern design tools (Figma preferred).
- Clear communication skills, both written and verbal.
- Experience designing for web and mobile platforms.
- Familiarity with working with design systems to ensure consistency and scalability.
- Portfolio showcasing design work across the product lifecycle.
- Awareness of AI tools in design (e.g., AI-generated visuals, text, or research aids) and interest in developing skills further.
- Bonus: coding knowledge (HTML/CSS/React), motion design, or data visualization skills.

What Diligent Offers You

- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [Confidential Information].

To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.