Consultant, Research Operation Support

Job Description

Ready to build the future with AI
At Genpact, we don&rsquot just keep up with technology&mdashwe set the pace. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what&rsquos possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Consultant, Research Operation Support

In this role, you will be working with the client team to solve their data analytics and automation needs.This team provides operations support for Disclosures, Database maintenance (through UI) and Research Publication Workflow. Team is responsible for review of all reports before publishing / archiving. Any error(s) on the Reports are escalated to the management team for further action.

Responsibilities
. You will be responsible for processing Data feeds through established processes to ensure that required disclosures are available in the system for publication. This is a very high priority task with committed timeline / SLA.
. As part of the operation team, you are required to provide support to Report authors and facilitate documents publication as per processes and approvals. In case of an issue with any of the system, you would be responsible to raise service request with Technology Support Team and will work to have issue resolved to ensure system is available for business processes.
. Being part of the Business Operation Team, you would be responsible for performing QA / UAT testing of Technology enhancement and upgrades.
. The publication environment primarily consists of Word, Excel, PowerPoint and HTML based reports.
. End-to-end project management including day-to-day delivery, reporting, escalations etc.
. Stakeholder management - Collaborate with client, tech teams and Genpact stakeholders to achieve project objectives.
. Knowledge sharing and mentoring team members to enable them to handle data projects more efficiently and effectively.
. Be able to work in high pressure environment.

Qualifications
Minimum qualifications

. Any Graduate
. MBA / M. Tech(preferred)
. Agile Certified - good to have.
. Should have prior experience in Data analysis and automation.

Preferred qualifications
. Excellent communication skills & highly proactive in approach
. Should be willing to work in 24x7 environment and on India Holidays
. Excellent troubleshooting & problem solving skills
. Ability to meet tight deadlines / SLAs
. Excellent Understanding of MS Office (Word, Excel & Outlook)
. Proactive and Ability to manage & prioritize deliverables
. Quick Learner
. Experience preferably in back office
. Knowledge/exp. of Capital Markets & Wealth Management domain is an added advantage for this position.

Why join Genpact
. Lead AI-first transformation - Build and scale AI solutions that redefine industries
. Make an impact - Drive change for global enterprises and solve business challenges that matter
. Accelerate your career&mdashGain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
. Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
. Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build
. Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let&rsquos build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

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