High Salary Client Service Executive

3 weeks ago


Gandhinagar GJ IN Socialee Full time

We are looking for Client Service Executive who will help ensure clients receive exceptional service while the business s sales goals are supported They should work directly with clients as well as overseeing a team of Client Service Representatives and also to develop and implement client service strategies that will increase sales while providing a positive experience for all clients Position Client Service Executive Location Gandhinagar On-site JOB RESPONSIBILITIES Interact with clients and build relationships with them while ensuring their needs are being met Become a bridge between client s stakeholders and agency s stakeholders Write a detailed brand brief and campaign brief for smooth execution Develop and oversee the implementation of client service protocols Resolve complex client problems or disputes in a professional manner Coach and support team members to help them meet client s goals Keep records and documentation of client interactions Create monthly and quarterly reports to determine whether key performance indicators are being met and where there is room for improvement SKILLS QUALIFICATIONS 1-3 years prior experience in client facing roles Excellent communication skills and the ability to anticipate the needs of clients Must demonstrate strong analytical thinking skills and having Experience in Performance Marketing Should possess strong problem solving skills and the ability to make sound judgement calls Superior organizational and time management skills Innovative creative thinking skills to ensure the organization is providing a cutting edge client experience Ability to speak a second language is an asset Let s connect and talk about this further Contact Details Email ID careers socialeeonline com Company Website https www socialee in Job Type Full-time Pay 35 000 00 - 37 000 00 per month Work Location In person



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