Service Advisor/Sr.Service Advisor

24 hours ago

Pune, India Mycitypune Full time

Job Description

Key Responsibilities:

- Greet customers, understand their vehicle issues or service requirements, and provide expert advice.
- Schedule and coordinate vehicle service appointments efficiently.
- Liaise between customers and technicians to ensure clear communication of vehicle problems and repair status.
- Prepare service estimates and explain charges and timelines to customers clearly.
- Ensure timely follow-up with customers regarding vehicle service progress and completion.
- Handle customer complaints professionally and work towards effective resolutions.
- Maintain accurate records of service orders, customer interactions, and vehicle histories.
- Upsell additional services or maintenance as appropriate, ensuring customer satisfaction.
- Collaborate with parts and service departments to ensure availability of required parts and smooth workflow.
- Monitor service quality and customer feedback to improve service processes.

Qualifications:

- High school diploma or equivalent; additional technical or automotive certification preferred.
- 4 to 8 years of experience as a Service Advisor or Senior Service Advisor in automotive service centers or dealerships.
- Strong knowledge of vehicle maintenance, repair processes, and automotive terminology.
- Excellent customer service, communication, and interpersonal skills.
- Ability to multitask, prioritize, and manage time effectively.
- Proficient in using service management software and computer applications.

  • Business Sales Advisor

    8 hours ago

    Pune, India Our Property Advisor Full time

    **Profile - Business sales advisor** **Salary Offered - ( 20k-40k fixed salary) + incentive** *Speak with the employer* +91 9657982537 Requirement **Industry - Real Estate** Office Location - 1) Hinjewadi Pune 2) Bavdhan Pune **Salary: ₹20,000.00 - ₹40,000.00 per month (fixed) + incentive** Schedule: - Day shift Ability to commute/relocate: -...

  • Service Advisor

    8 hours ago

    Pune, India Career Stars Full time

    We have openings for Service Advisor for Automobile Car Dealership in Pune. Minimum 1 to 3 years experience as service advisor in Automobile industry. Salary : 18k to 25k plus incentives. **Salary**: ₹18,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Commission pay

  • Service Advisor

    7 days ago

    Pune, India Career Stars Full time

    We have openings for Car Service Advisor for Automobile Car Dealership for Nexa, Kia, Honda, Volkswagen etc in Pune. Minimum 1 to 3 years experience as service advisor in Automobile industry. Salary : 18k to 28k plus incentives depending upon the interview and experience. **Salary**: ₹18,000.00 - ₹28,000.00 per month **Benefits**: - Health...

  • Bodyshop Advisor

    1 week ago

    Pune, India Career Stars Full time

    We are urgent opening for Automobile Dealership. Location : Bavdhan, Wakad, Hadapsar, Wagholi Min 1 to 3 years of experience in Automobile Dealership. - Service Advisor - Bodyshop Advisor - Technician - Salary : Last Salary + Incentives. **Salary**: ₹18,000.00 - ₹28,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day...

  • Service Advisor

    2 weeks ago

    Pune, Maharashtra, India Unnati Vehicle Private Limited Full time

    Renault Nagpur (Unnati Vehicles Pvt. Ltd.) Head office: Dawoodi Bohra Jamat Trust Building, O/P Mehta Petrol Pump, Bhandara Road Wardhaman Nagar, Nagpur - 440008 Ph..: 9168613971 GST: 27AABCU3821B1ZS, CIN No. U74110MH2011PTC224693 O Service Advisor/ Supervisor - Body shop - Roles & Responsibilities. 1 Attendance 90%. 2 3 Understand the reason of...

  • Service Advisor

    2 weeks ago

    Pune, Maharashtra, India Unnati Vehicle Private Limited Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Renault Nagpur(Unnati Vehicles Pvt. Ltd.)Head office: Dawoodi Bohra Jamat Trust Building,O/P Mehta Petrol Pump, Bhandara RoadWardhaman Nagar, Nagpur – 440008Ph..: Email: GST: 27AABCU3821B1ZS, CIN No. U74110MH2011PTC224693O Service Advisor/ Supervisor – Body shop – Roles & Responsibilities.1Attendance 90%.2Pre intimation of leave before 4 days is must,...

  • Service Advisor

    2 weeks ago

    Pune, Maharashtra, India Unnati Vehicle Private Limited Full time

    Attendance 90%. Understand the reason of accidental damage of vehicle and condition of vehicle as well as customer. Detail inspection of vehicle for accidental damages, claim form to be filled by customer only on his hand writing. Attending the customer and will ensure all the vehicle valid documents for further insurance claim process. All required...

  • Service Advisor

    2 weeks ago

    Baramati, Pune, Maharashtra, India Unnati Vehicle Private Limited Full time

    Attendance 90%. Understand the reason of accidental damage of vehicle and condition of vehicle as well as customer. Detail inspection of vehicle for accidental damages, claim form to be filled by customer only on his hand writing. Attending the customer and will ensure all the vehicle valid documents for further insurance claim process. All required...

  • Service Advisor

    2 weeks ago

    Pune, Maharashtra, India Sehgal Autoriders Pvt Ltd Full time

    Job DescriptionCompany DescriptionSehgal Autoriders Pvt Ltd is an automotive company based in PUNE, Maharashtra, India. The company is known for its commitment to quality service and customer satisfaction. Operating out of its headquarters at 64/6 D-2 Midc, Chinchwad, Sehgal Autoriders Pvt Ltd has established itself as a trusted name in the automotive...

  • Service Advisor

    24 hours ago

    Pune, India Sehgal Autoriders Pvt Ltd Full time

    Job Description Company Description Sehgal Autoriders Pvt Ltd is an automotive company based in PUNE, Maharashtra, India. The company is known for its commitment to quality service and customer satisfaction. Operating out of its headquarters at 64/6 D-2 Midc, Chinchwad, Sehgal Autoriders Pvt Ltd has established itself as a trusted name in the automotive...