Senior Manager

Position Title: Senior Manager - M & E and Impact Department: Impact Monitoring, Evaluation & Learning (MEL) Location: Bengaluru Reporting To: Director - New Initiatives and Impact Organization: United Way Bengaluru (UWBe) Type: Full-time About United Way Bengaluru United Way is the world's oldest and largest privately funded charity, with a rich legacy of over 137 years and a presence in 40+ countries through 1,100+ local chapters. Collectively, we raise nearly USD 5 billion annually and engage more than 2.5 million corporate and community volunteers across the globe. Established in 2008, United Way Bengaluru (UWBe) works to create sustainable and scalable impact in urban and rural communities in and around Bengaluru. We collaborate with communities, institutions, corporates, and government bodies to unlock collective potential and drive measurable social change. Our focus areas include: - Enhancing access to quality education - Improving healthcare services - Empowering marginalized communities - Promoting environmental sustainability UWBe also plays a pivotal role in employee volunteering and CSR engagement, enabling individuals and organizations to make meaningful contributions to society. Learn more: Role Overview: The Senior Manager - M & E and Impact will lead the strategic planning, implementation, and enhancement of robust M&E systems across all programs and thematic areas. The role emphasizes data-driven decision-making, impact measurement, team leadership, and cross-functional collaboration. The incumbent will play a pivotal role in strengthening the organization's evidence-based approach, ensuring high-quality data systems, impactful reporting, and insights that drive innovation, donor confidence, and program excellence. Key Responsibilities: 1. Strategy & Framework Development - Lead the design and implementation of M&E strategies, frameworks, and systems across projects and verticals. - Develop logical frameworks, results frameworks, KPIs, and Theories of Change aligned with program goals. - Ensure alignment of M&E systems with donor requirements, organizational impact metrics, and on-ground realities. - Foster an environment of evidence-based decision-making and adaptive learning across teams. 2. Research, Evaluation & Insights - Design and manage baseline, midline, endline, and impact evaluations. - Conduct and synthesize secondary research to strengthen program strategy and design. - Ensure high-quality data collection, validation, and analysis through internal teams or external agencies. - Translate M&E data into insights for advocacy, fundraising, and program refinement. 3. Capacity Building & Team Leadership - Lead, mentor, and develop the M&E team, fostering a culture of learning and accountability. - Build the capacity of project teams and partner agencies on M&E tools and best practices. - Promote organization-wide understanding and ownership of M&E processes. 4. Data Management & Reporting - Establish and manage centralized, technology-enabled MIS systems for real-time monitoring. - Create and disseminate dashboards, analytical reports, and data visualizations for diverse stakeholders. - Maintain a repository of M&E frameworks, tools, datasets, and field documentation. 5. Field Support & Quality Assurance - Conduct regular field visits to monitor progress, validate data, and ensure adherence to M&E standards. - Support program teams in interpreting data for timely course correction and improved outcomes. - Provide hands-on guidance for quality assurance in implementation and reporting. 6. Stakeholder Engagement - Support resource mobilization efforts by contributing data-driven insights to proposals and donor reports. - Represent UWBe at internal reviews, donor meetings, and external forums with evidence-backed presentations. - Collaborate with government and technical partners to strengthen sectoral monitoring practices. 7. Cross-Functional Collaboration - Work closely with vertical leads to design M&E systems tailored to each thematic area. - Partner with Communications, Partnerships, and Finance teams to integrate data for storytelling, compliance, and reporting. Required Skills & Competencies: - Proven expertise in M&E strategy, research design, and statistical analysis. - Strong leadership, mentoring, communication, and presentation skills. - Demonstrated experience in CSR, development, or nonprofit settings. - Ability to manage multiple stakeholders and field teams across regions. - Proficiency in Excel, Power BI/Tableau, SPSS/STATA/R, and data collection platforms (ODK, Kobo, SurveyCTO). Qualifications: - Graduate/Postgraduate in Development Studies, Public Policy, Statistics, Economics, or related disciplines. - 15+ years of relevant experience, with at least 10 years in core M&E leadership roles (preferably in CSR or nonprofit sectors). - Fluency in English and Hindi; proficiency in Kannada preferred. - Willingness to travel to project locations as required. Compensation: INR 20-24 LPA + Variable Pay of INR 1-2 Lakhs, based on prior experience, qualifications, and subject expertise. How to Apply: Please send your updated CV and a cover letter explaining your interest and fit for the role to: (only applications/Profiles received through email will be considered) Subject Line: Application for Senior Manager - Monitoring & Evaluation United Way Bengaluru is an equal opportunity employer committed to diversity and inclusion. All applications will be reviewed against the job requirements, and shortlisted candidates will be contacted for next steps. Selection Process: 1. Shortlisting: Based on application quality and alignment with role requirements (with evaluator notes). 2. First Round: Interview with Sriram (Reporting Manager). 3. Second Round: Interview with Venkat (In-person). 4. Third Round: Interview with Rajesh (In-person). 5. Fourth Round: HR Discussion - cultural fit, compensation, and logistics. 6. Final Step: Reference checks, salary confirmation, and offer issuance.