Sr Human Centered Change Consultant

To get the best candidate experience please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts Job Category Customer SuccessJob DetailsAbout SalesforceWere Salesforce the Customer Company inspiring the future of business with AI Data CRM Leading with our core values we help companies across every industry blaze new trails and connect with customers in a whole new way And we empower you to be a Trailblazer too xe2x80x94 driving your performance and career growth charting new paths and improving the state of the world If you believe in business as the greatest platform for change and in companies doing well and doing good youve come to the right place We are in search of an exceptionally talented Change Management Specialist proficient in possessing a Prosci certification with a technology or digital transformation background and a minimum of 6 to 7 years of professional experience including 2 to 3 years specifically in change management and Instructional Design As an integral part of our team you will be pivotal in guaranteeing the smooth integration of change initiatives across our organization Responsibilities Change Strategy Development Collaborate with client stakeholders to develop comprehensive change management strategies for implementations and digital transformation projects Analyze the impact of technological changes on business processes and formulate strategies to address organizational challenges Prosci Certified or equivalent expertise Leverage Prosci methodology to plan and execute change initiatives effectively Apply Prosci principles to assess organizational readiness identify key stakeholders and develop targeted communication and training plans Training Strategy Plan and Development Design develop and implement training programs tailored to the needs of diverse stakeholders encompassing employees managers and executives to ensure effective acquisition of skills and knowledge for successful technology adoption Utilize instructional design principles and adult learning methodologies to create engaging and effective training materials Provide ongoing support and resources to facilitate continuous learning Stakeholder Engagement Identify and engage key stakeholders across the organization to build support for change initiatives Foster a culture of collaboration and open communication to ensure successful change adoption Collaborate with UI UX designers and cross-functional teams to support user-centric change adoption by aligning training communications and enablement activities with evolving user interface designs Communication Planning Develop clear and concise communication plans to articulate the benefits of change and address potential concerns Implement communication strategies that resonate with various audience segments Integration Work closely with administrators BAs Solutions Architects and developers to understand system changes and ensure alignment with change management strategies Facilitate the integration of change management processes into projects Qualifications Prosci Certification or equivalent is mandatory Demonstrated experience in change management within the context of technology implementations Salesforce experience is a plusBackground in technology or digital transformation projects Minimum of 3 years of Instructional Design experience Strong analytical and problem-solving skills Excellent communication and interpersonal abilities Proven ability to collaborate with cross-functional teams AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment What does that mean exactly It means that at Salesforce we believe in equality for all And we believe we can lead the path to equality in part by creating a workplace thats inclusive and free from discrimination Any employee or potential employee will be assessed on the basis of merit competence and qualifications without regard to race religion color national origin sex sexual orientation gender expression or identity transgender status age disability veteran or marital status political viewpoint or other classifications protected by law This policy applies to current and prospective employees no matter where they are in their Salesforce employment journey It also applies to recruiting hiring job assignment compensation promotion benefits training assessment of job performance discipline termination and everything in between Recruiting hiring and promotion decisions at Salesforce are fair and based on merit The same goes for compensation benefits promotions transfers reduction in workforce recall training and education