▷ Apply Now: Voip Engineer

14 hours ago

Vadodara, India iGuru Software Ltd. Full time

🚀 Hiring: VoIP Engineer (FreeSWITCH Specialist) 📍 Location: Ahmedabad 🏢 Company: iGuru Software Services Pvt. Ltd. 💼 Employment Type: Full-time About the Role We are seeking a highly skilled and motivated VoIP Engineer with deep expertise in the FreeSWITCH open-source communication platform. In this role, you will design, develop, deploy, and maintain our Voice over IP (VoIP) infrastructure. You’ll play a key role in ensuring the high availability, scalability, and performance of our telephony systems, building custom call flows, and integrating third-party APIs and services. Key Responsibilities - Design, implement, and manage VoIP solutions using FreeSWITCH, ensuring reliability, availability, and security. - Configure and optimize dial plans, call queues, IVRs, and call-handling logic. - Troubleshoot and resolve complex VoIP issues (e.g., call quality, routing, signaling) using Wireshark, sngrep, tcpdump, etc. - Develop custom modules and applications in Lua, Python, C/C++, or JavaScript. - Integrate FreeSWITCH with CRMs, databases (MySQL/PostgreSQL), and RESTful APIs. - Monitor and maintain system performance with tools like Prometheus, Grafana, and syslog. - Implement security best practices—firewall configuration, TLS encryption, and anti-fraud measures. - Collaborate with software developers, network engineers, and support teams to deliver robust communication solutions. - Maintain detailed documentation for configurations, procedures, and troubleshooting. - Stay current with VoIP and real-time communication trends and technologies. Required Qualifications & Skills - Bachelor’s degree in Computer Science, IT, Telecommunications, or related field (or equivalent experience). - Proven experience as a VoIP Engineer / Telecommunications Engineer. - Deep expertise in FreeSWITCH, including XML/Lua dial plans and module configuration. - Strong knowledge of SIP, RTP, WebRTC protocols. - Proficiency in Linux system administration (Debian/Ubuntu/CentOS). - Experience with Lua, Python, or Perl for call flow logic and automation. - Solid understanding of TCP/IP, UDP, DNS, NAT traversal, QoS. - Proficiency with Wireshark, sngrep, tcpdump for troubleshooting. - Familiarity with MySQL/PostgreSQL integration. - Strong analytical, problem-solving, and communication skills. Preferred Skills (Nice to Have) - Experience deploying FreeSWITCH in cloud environments (AWS, Azure, GCP). - Background in call center or service provider settings. - Knowledge of VoIP security frameworks such as STIR/SHAKEN. - Experience with automated testing for VoIP systems (e.g., SIPp). Why Join iGuru At iGuru, you’ll work in a collaborative, growth-oriented environment where innovation is encouraged, and technical excellence is valued. You’ll have the opportunity to build high-performance communication systems that power next-generation business solutions.

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