Third Party Management/ Senior Consultant Specialist

Some careers shine brighter than others If you re looking for a career that will help you stand out join HSBC and fulfil your potential Whether you want a career that could take you to the top or simply take you in an exciting new direction HSBC offers opportunities support and rewards that will take you further HSBC is one of the largest banking and financial services organisations in the world with operations in 64 countries and territories We aim to be where the growth is enabling businesses to thrive and economies to prosper and ultimately helping people to fulfil their hopes and realise their ambitions We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist In this role you will To engage with stakeholders such as GTPM TPM Risk Stewards TPROs TPEMs and Procurement to anticipate prevent adapt respond to recover and learn from third party risks or issues To analyse third party management by process design systems and data To develop and maintain operational monitoring and strategic supplier management insights using appropriate tools Chosen visualisation tooling is QLIKsense Prioritised and effective engagement with stakeholders such as Third-Party Risk Officers TPROs Third Party Engagement Managers TPEMs and Procurement to drive action on third party risk control performance or incidents This ensures HSBC is operationally resilient Third party risk control governance reporting e g Key Indicators KCIs KRIs KPIs Concentration risk Supply Chain Mapping Supplier Performance Third Party Risk Officers TPROs Third Party Engagement Managers TPEMs and Procurement to steer and drive value from third party relationships with suppliers Better Third-Party Management data quality and completeness e g Supply Chains More efficient risk management e g reduced effort time cost to perform supplier management Swift and effective response to suspected or known third party incidents Operational Resilience and Third-Party Management continues to be increasingly monitored and measured by global regulators Concurrently the supplier environment provides high value complex technological opportunities e g genAI quantum cloud services which present challenges to risk management practice The ability to evolve and assure all global regional and local Operational Resilience and Third-Party internal and external standards are being met is challenging and paramount for sustainable success GCIO TPM is a global function there are six vertical workstreams It is critical for the function to monitor day-to-day operations with third party suppliers meet HSBC TPM policies frameworks and standards and supply chain risk is accurately represented and managed within appetite The Consultant Specialist will work within the Insight workstream a horizontal and vertical stream which has three core BAU objectives BAU TPM monitoring and engagement via weekly Governance The Insight team produce dashboards as tools to present risk monitoring reports to identifying risks and issues They develop insights into clear messages with required actions upholding a high standard of operation Produce Strategic Suppler Management insights e g selection consolidation cost risk performance incident optimisation Conducting data collection exercises in response to incidents Validate if issues are thematic via read across Identify and remediate data gaps risks or issues Insight team operate 7 QLIKsense apps to users globally Apps are in-production for Governance materials and continuous monitoring of risks issues The role will involve frequent liaison with a large range of stakeholders including GBGF and Regional TPROs Chief Control Officers CCOs Risk Stewards Procurement Global Third-Party Management TPM TPM Hub Governance Utilising existing reports designing new reports dashboards and producing analysis to generate rich Third-Party Management governance materials Cost Risk and Performance Incident related Managing various sources as inputs and translating into meaningful outputs to convey key risk controls positions and actions e g KCIs Cyber or Contract Risk Ensuring timely and quality submissions Oversight Analyse TPM environment end-to-end to provide direction and visibility for all activities to be undertaken by the Technology TPRM team scan TPM landscape primarily systems data tools processes and provide insights to arising risks or issues Escalate key items for attention and table facts to discuss collaboratively and propose next steps Managing Risk Analyse TPM Policy Frameworks emerging themes and standards crosscheck with Systems Processes and Data Identify risks or issues innovate technical solutions to monitor and or operate consequent actions such as remediation or exceptions Collaboration Build close working relationships with key stakeholders across the Bank to ensure the Tech TPRM objectives MI and tools are understood and used to manage of risks controls and issues Optimisation Drive optimisation and improve the efficiency and effectiveness of the TPRM systems processes and data Incident Management Support Incident Management related matters with data mining analysis and outreach surveys to create new datasets and MI supporting issue remediation and closure To be successful in this role you should meet the following requirements Excellent communication presentation and influencing skills Third-Party Management domain knowledge e g sourcing to contract risk assessments controls supply chains Technology IT services and applications Expert ability with systems process and data analysis modelling and management Visual Technical Analyst-developer skills in QLIKsense and or Data Studio Experienced Qlik Developer in the Analysis Design Development Testing and Implementation of business applications Knowledge in developing data modelling Front end and BI reports in QLIKsense N-Printing Good knowledge and understanding of overall architecture with respect to QLIKsense server publisher and QLIKsense Management Console Extensive experience in basic components of QLIKsense Enterprise like List Boxes Multi Boxes Table Boxes Text Objects Book Mark Objects Search Objects Charts Pivot Tables Straight Tables Line Arrow Objects Buttons etc Hands on experience in formulating KPI s within QLIKsense using functions and set analysis Experience in optimizing existing QLIKsense reports with a focus on usability performance flexibility testability and standardization Having extensive experience on visualization and performance tuning Strong knowledge on joins and Concatenation to avoid synthetic keys and circular references Microsoft Excel VBA Macros Able to estimate effort manage expectations and maximise delivery Python Google Cloud Platform BigQuery SQL JIRA Confluence SharePoint Large and complex data fragmented systems long series and fanned data relationships e g Business Services to IT Services to Suppliers to Engagements to Contracts to Cost Systems under constant change with weekly reporting requirement Articulation of risks or issues and ability to influence stakeholder action to deliver outcomes when conflicting priorities exist You ll achieve more when you join HSBC HSBC is committed to building a culture where all employees are valued respected and opinions count We take pride in providing a workplace that fosters continuous professional development flexible working and opportunities to grow within an inclusive and diverse environment Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement which is available on our website Issued by - HSBC Software Development India