Engagement Executive + 15+ years | PAN India
1 week ago
Job Description Capgemini is seeking a director professional for Engagement Executive role. Primary Skills Account/Engagement Leadership Responsibilities: • At least 5 years of experience working as Account/Engagement Head in finance shared services. • Accountable and responsible for service delivery, ensuring performance delivery of all in-scope activities • Manage the engagement effectively through a team of talented Senior Managers and Operating Managers • Ensure adherence to process controls (client & CG) • Oversee attrition and knowledge management • Drive process improvements and initiatives • Coordinate with support team leads and onshore client-facing teams, including contracting, legal, transformation, transition, IT, etc. • Serve as the first point of escalation for service delivery. • Engage and partner with client leadership independently. • Collaborate with client leadership on engagement initiatives and future growth opportunities in conjunction with other client-facing teams. • Own the financials for the engagement • Participate in the annual budgeting exercise Domain and Process: • Manage F&A controllership functions with expertise to ensure smooth delivery • Strong domain knowledge of Finance & Accounting; core accounting experience is mandatory. • Experience in leading, reviewing, and monitoring finance shared services teams involved in US GAAP/regulatory/statutory/ reporting processes. • Responsible for achieving SLAs & Key Process Indicators for all in-scope activities • Conduct internal process audits & reviews to ensure strict adherence to process parameters/systems as per defined guidelines • Ensure documentation guidelines are adhered to as per contract • Perform root cause and action plan analysis for issues/concerns • Monitor process health • Drive process improvement between cross-functional teams; enhance efficiencies/productivity People: • Recruit and manage high-end talent • Responsible for managing, motivating, developing, and appraising direct & indirect reports to create a participative work environment that meets organizational/business goals. • Build structured plans for retention strategy, succession planning, and individual development plans. Stakeholder Management: • Maintain relationships with demanding clients to achieve quality product and service norms. • Governance: Hold weekly/monthly/quarterly review meetings with stakeholders (internal and external) at an engagement/account level, and conduct other operations review meetings for overall departmental progress and review. Secondary Skills Other Requirements: • Manage a team of 180+ FTEs to ensure the process is followed as described. • Possess excellent interpersonal, communication, and organizational skills with abilities in team management, team motivation, and customer relationship management. • Willing to work in shifts, mainly US shifts during month/quarter/annual close, providing guidance and direction to the team on technical nuances during the close cycle. • Working knowledge of SAP and other tools like Wings, Workiva etc. • Proficient in MS Office suite, mainly Excel and PowerPoint. Qualification:- • Graduate/Post Graduate/M.B.A with 18-20 years • CA/CPA/CMA (pref not mandatory)
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Engagement Director | 15+ years | Bangalore
2 weeks ago
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5 days ago
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