Shopify Store Manager

3 weeks ago

India MyFashion LLC Full time
About Us:

We are a fast-growing clothing brand with a strong online presence, dedicated to offering trendy, high-quality fashion to our customers. We're looking for a proactive and tech-savvy Shopify Store Manager who can take ownership of our e-commerce operations, ensure smooth day-to-day functioning, and lead a small team to deliver excellent customer experiences.

Key Responsibilities:

- Shopify Store Management:
- Oversee daily operations of our Shopify store, ensuring all products, collections, and content are up to date.
- Monitor site performance and troubleshoot any technical or functional issues, coordinating with developers when needed.
- Order Processing & Fulfillment Coordination:
- Monitor new orders and promptly email the designer/production partner with order details for fulfillment.
- Track order status and follow up with the designer to ensure timely delivery to customers.
- Customer Service:
- Respond to customer inquiries via email, chat, or phone in a professional and timely manner.
- Handle returns, exchanges, and issue resolution with a customer-first approach.
- Team Leadership:
- Supervise and guide other team members involved in marketing, support, or admin work.
- Assign tasks, monitor progress, and ensure deadlines are met.
- Social Media Coordination (Preferred):
- Assist in planning, scheduling, and posting content on Instagram, Facebook, TikTok, or Pinterest.
- Collaborate with the marketing team to support product launches, promotions, and brand engagement campaigns.
- Designer Outreach:
- Research and reach out to potential new designers to collaborate with the brand.
- Manage communications, negotiate terms, and coordinate onboarding of new design partners.

Requirements:

- Proven experience managing a Shopify store (preferably in apparel or fashion).
- Strong technical skills to troubleshoot website issues or coordinate fixes.
- Excellent organizational and multitasking abilities.
- Strong communication and leadership skills.
- Familiarity with Shopify apps, integrations, and reporting tools.

Preferred Qualifications:

- Experience in fashion retail or e-commerce apparel brands.
- Basic HTML/CSS knowledge for light store edits.
- Knowledge of social media platforms and content scheduling tools.
- Experience in vendor or designer relationship management.

What We Offer:

- Competitive pay based on experience.
- Fully remote work – open to candidates anywhere in India.
- Opportunity to work with a passionate, creative team in a growing fashion brand.

How to Apply:

- Please send your resume and a short cover letter explaining your Shopify experience, leadership background, and any social media or designer outreach skills to sam@myfashion.com with the subject line: Shopify Store Manager Application – [Your Name].

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