Manager - Ccpl Business Analysis

Key Responsibilities Strategy The primary focus of the role is to deliver analytics projects within the CCPL Credit cards and Personal Loan Analytics team The individual will be responsible for end to end analytics solution development deployment performance assessment etc across credit card customer lifecycle The incumbent will be expected to work fairly independently and in close collaboration with business partners to drive multiple projects parallelly Business Professional with analytics experience preferably in Credit Card Domain Hands on experience in P L modelling forecasting Prior experience in working across cards customer lifecycle such as early account management balance build initiatives spend engagement stimulation rewards management retention strategies etc Ability to synthesize large volumes of data into meaningful insights and drive actionable strategies in card services Interact regularly with business units understand business goals and priorities and play the role of an effective partner to devise strategies with customer focused analysis and performance to realize growth opportunities Self-driven ability to work independently and strong problem-solving skills Must have experience in analytical tools like SAS or SQL and experience in R Python etc would be an added advantage Exposure to BI tools like Tableau PowerBI MicroStrategy etc will be an added advantage Processes Continuously improve the operational efficiency and effectiveness of processes Ensure effective management of operational risks within the function and compliance with applicable internal policies and external laws and regulations People Talent Champion and act as role model of the group s values Driving an environment of collaboration both within CPBB Banking and across the wider Group to ensure issues are raised and blockages are resolved in a timely manner Risk Management Interpret the Group s financial information identify key issues based on this information and put in place appropriate controls and measures Ensure data security and data sharing in secured way through SharePoint in password protected files Governance Awareness and understanding of the regulatory framework in which the Group operates and the regulatory requirements and expectations relevant to the role Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct Take personal responsibility for embedding the highest standards of ethics including regulatory and business conduct across Standard Chartered Bank This includes understanding and ensuring compliance with in letter and spirit all applicable laws regulations guidelines and the Group Code of Conduct Effectively and collaboratively identify escalate mitigate and resolve risk conduct and compliance matters Lead to achieve the outcomes set out in the Bank s Conduct Principles Fair Outcomes for Clients Effective Financial Markets Financial Crime Compliance The Right Environment Key stakeholders Group Region Analytics teams Group Region Country Product Segment Teams Group Region Country Channels distribution Group Region Country Risk Analytics Teams Group Regional Country Business Teams Support functions including Finance Technology Analytics Operation Skills and Experience Analytics experience SAS SQL P L forecasting understanding data structure Office tools Excel PowerPoint Project Management Skills Communication Skills People Management Skills About Standard Chartered We re an international bank nimble enough to act big enough for impact For more than 170 years we ve worked to make a positive difference for our clients communities and each other We question the status quo love a challenge and enjoy finding new opportunities to grow and do better than before If you re looking for a career with purpose and you want to work for a bank making a difference we want to hear from you You can count on us to celebrate your unique talents and we can t wait to see the talents you can bring us Our purpose to drive commerce and prosperity through our unique diversity together with our brand promise to be here for good are achieved by how we each live our valued behaviours When you work with us you ll see how we value difference and advocate inclusion Together we Do the right thing and are assertive challenge one another and live with integrity while putting the client at the heart of what we do Never settle continuously striving to improve and innovate keeping things simple and learning from doing well and not so well Are better together we can be ourselves be inclusive see more good in others and work collectively to build for the long term What we offer In line with our Fair Pay Charter we offer a competitive salary and benefits to support your mental physical financial and social wellbeing Core bank funding for retirement savings medical and life insurance with flexible and voluntary benefits available in some locations Time-off including annual leave parental maternity 20 weeks sabbatical 12 months maximum and volunteering leave 3 days along with minimum global standards for annual and public holiday which is combined to 30 days minimum Flexible working options based around home and office locations with flexible working patterns Proactive wellbeing support through Unmind a market-leading digital wellbeing platform development courses for resilience and other human skills global Employee Assistance Programme sick leave mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth with opportunities to reskill and upskill and access to physical virtual and digital learning Being part of an inclusive and values driven organisation one that embraces and celebrates our unique diversity across our teams business functions and geographies - everyone feels respected and can realise their full potential 12369