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Job Description
Ready to build the future with AI
At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Lead Consultant - Group Training LeaderWe are looking for a highly skilled MES Training Leader to join our Deployment team and help for planning, delivering, and supporting training programs that ensure effective adoption of the Manufacturing Execution System (MES) by end users on the shop floor. This includes training operators, supervisors, planners, and quality teams on how to execute and manage digital manufacturing processes within the MES platform.Responsibilities
.Develop and deliver role-based MES training for different user groups (e.g., operators, supervisors, planners)
.Create and maintain training content: manuals, job aids, video tutorials, FAQs, and simulations
.Conduct classroom, virtual, and on-the-floor training sessions during and after MES rollout
.Provide hands-on support during go-live and post-go-live hypercare phase
.Customize training materials based on plant processes, product types, and user profiles
.Capture user feedback and relay improvement ideas to the MES product/implementation team
.Track training attendance, effectiveness, and user readiness
.Support training for new hires and refresher courses as part of continuous improvement
Qualifications we seek in you
Minimum Qualifications.Bachelor's degree in engineering, Industrial Technology, Information Systems, or related field
.experience in a manufacturing or digital transformation environment
.Hands-on knowledge of MES systems (e.g., GE Proficy, Siemens Opcenter, SAP ME, Rockwell FTPC, etc.)
.Strong communication, facilitation, and presentation skills
.Ability to translate technical MES workflows into user-friendly training content
.Experience working with shop floor teams and understanding of production processes
.Familiarity with tools like PowerPoint, LMS (Learning Management System), and digital documentation tools. Nice to Have
.Train-the-Trainer or instructional design certification
.Experience in multi-site MES rollouts
.Multilingual skills (if training users across regions)
Why join Genpact
.Lead AI-first transformation - Build and scale AI solutions that redefine industries
.Make an impact - Drive change for global enterprises and solve business challenges that matter
.Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
.Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
.Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build
.Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.
