Manager 1, Development Engineer

Comcast brings together the best in media and technology We drive innovation to create the world s best entertainment and online experiences As a Fortune 50 leader we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines We are at the forefront of change and move at an amazing pace thanks to our remarkable people who bring cutting-edge products and services to life for millions of customers every day If you share in our passion for teamwork our vision to revolutionize industries and our goal to lead the future in media and technology we want you to fast-forward your career at Comcast Job Summary Responsible for leading a team of Software Development Engineers in the planning and designing of software and web applications Manages projects from design to testing including new programs enhancements and modifications Collaborates with Quality Assurance team to conduct testing Has overall responsibility for developing administering performance standards for organizational unit Manages team which may include exempt and non-exempt employees Provides subject matter guidance to employees as required Develops processes and procedures to drive department efficiencies and assists in the development and meeting of departmental budget This role involves leading a team of Software Development Engineers in the planning design and development of solutions on the ServiceNow platform The Manager will oversee projects from inception through deployment ensuring alignment with business goals and adherence to best practices This includes managing new programs enhancements and modifications within the ServiceNow environment Core Responsibilities 5 Plus experiences in ServiceNow AI Technology is highly preferred Oversees the planning and designing of software and web applications including new programs enhancements and modifications Provides guidance to Software Engineering team and other departments in identifying product and technical requirements Serves as primary point of contact and liaison between Software Engineering and other teams Directs implementation initiatives for new software products and applications Organizes software update process for existing applications and coordinates the roll-out of software releases Manages all the deliverables to ensure adherence to deadlines specifications and budgets Implements performance metrics and prepares periodic reports Monitors and tracks project progress and reports findings to leadership team Ensures all engineers keep current with technological developments within the industry Monitors and evaluates competitive applications and products Develops proposals hardware software changes and other capital expenditure projects Manages professional and non-exempt employees conducting work performance reviews and Ensures work performance is adhering to Company standards Mentors trains and develops staff Consistent exercise of independent judgment and discretion in matters of significance Regular consistent and punctual attendance Must be able to work nights and weekends variable schedule s and overtime as necessary Other duties and responsibilities as assigned Employees at all levels are expected to Understand our Operating Principles make them the guidelines for how you do your job Own the customer experience - think and act in ways that put our customers first give them seamless digital options at every touchpoint and make them promoters of our products and services Know your stuff - be enthusiastic learners users and advocates of our game-changing technology products and services especially our digital tools and experiences Win as a team - make big things happen by working together and being open to new ideas Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles making call backs and helping us elevate opportunities to do better for our customers Drive results and growth Respect and promote inclusion diversity Do what s right for each other our customers investors and our communities Disclaimer This information has been designed to indicate the general nature and level of work performed by employees in this role It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications We believe that benefits should connect you to the support you need when it matters most and should help you care for those who matter most That s why we provide an array of options expert guidance and always-on tools that are personalized to meet the needs of your reality to help support you physically financially and emotionally through the big milestones and in your everyday life Please visit the on our careers site for more details Education Bachelor s Degree While possessing the stated degree is preferred Comcast also may consider applicants who hold some combination of coursework and experience or who have extensive related professional experience Certifications if applicable Relevant Work Experience 5-7 Years Comcast is proud to be an equal opportunity workplace We will consider all qualified applicants for employment without regard to race color religion age sex sexual orientation gender identity national origin disability veteran status genetic information or any other basis protected by applicable law