Sales Team leader

3 weeks ago

Surat, India Zuup Full time

Job Title: Team Leader – Retail Sales

Location: Surat

Vacancies: 1

Brand: ZUUP by Red Chief

Minimum Qualification: 12th Passed

Experience: Retail sales and leadership experience preferred

Job Summary:

We are looking for a motivated and experienced Retail Team Leader to lead our sales team for ZUUP by Red Chief in Surat. The ideal candidate will have retail sales experience, leadership skills, and a customer-first approach. This role involves driving sales targets, managing team performance, and ensuring a top-quality customer experience in a retail environment.

Key Responsibilities (KRAs):

- Lead and motivate the retail sales team to consistently meet and exceed sales targets.
- Maintain high standards of customer service, ensuring customer satisfaction and retention.
- Supervise daily store operations and sales floor activities.
- Monitor inventory, stock availability, and merchandising standards.
- Address and resolve customer queries and escalations professionally.
- Prepare sales reports, track KPIs, and implement improvement actions.
- Collaborate with store management and brand teams to execute marketing and promotional activities.
- Ensure compliance with company policies, health, and safety regulations.

Requirements:

- Minimum 12th grade pass.
- Proven retail sales experience with leadership capabilities.
- Strong communication, interpersonal, and problem-solving skills.
- Customer-focused and capable of leading a team effectively.
- Knowledge of retail operations and inventory management.
- Willingness to work in shifts, including weekends and holidays.

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