Senior Product Manager

About Tekion Tekion is revolutionizing the automotive retail landscape through ARC, our industry-leading, cloud-native Dealer Management System (DMS). ARC seamlessly connects OEMs, dealerships, and consumers with robust, AI-enabled solutions that drive operational efficiency, unlock profitability, and elevate the automotive purchase experience. We are investing into the growth of our F&I Compliance module - empowering dealerships to perform KYC and other verification checks and ensure they run their retail business compliant with federal and state regulations, as well as meet their internal and lender processes. About the Role We are seeking a talented Product Manager to join our Retail Product Team. In this role, you will collaborate with cross-functional partners to build scalable, high-impact solutions tailored to the evolving needs of automotive dealerships. If you thrive in a fast-paced SaaS environment, are driven by customer insights, and are passionate about building user-centric products, we want to hear from you. Key Responsibilities - Product Leadership: Own the end-to-end development of new features within the Retail module, from discovery to launch and iteration. - Mentoring new PMs : Be the product and process expert and help to coach new product members in team. - Roadmap Collaboration: Partner with senior product leaders to define product strategy, build the roadmap, and break down customer pain points into actionable requirements and user stories. - Voice of the Customer: Conduct user research and discovery sessions with dealership stakeholders, field teams, and implementation experts to uncover gaps and identify opportunities for innovation. - Data-Driven Prioritization: Leverage analytics to define success metrics, prioritize enhancements, and make informed decisions that drive measurable business outcomes. - Cross-Functional Execution: Work closely with engineering, QA, and design teams to ensure the timely and high-quality delivery of product releases. Engage with various vendors to understand their product suites and explore how they provide value to our dealers, OEM and other third partner partners. - User Experience: Advocate for intuitive, scalable experiences that address real-world dealership workflows. - Clear Communication: Foster transparency and responsiveness in partner interactions, supporting implementation teams and resolving customer escalations with clarity and urgency. - API Enablement: Contribute to API design and documentation to extend Retail features to the Automotive Partner Cloud (APC), enabling third-party partners to integrate with our features. What You Bring - 5-7 years of experience in product management, business analysis, or implementation for SaaS products. - Demonstrated ability to quickly understand complex products and customer needs, especially in dynamic, high-growth environments. - Collaborate closely with UX design teams to create intuitive, high-performance dealer and customer workflows that enhance user experience and drive increased dealership profitability. - Experience in identifying AI opportunities and executing them. - Exceptional communication skills, enabling you to bridge technical and business perspectives effectively. - Results-oriented, collaborative, and driven by curiosity—you seek out the “why” behind user problems and business requirements. - Bonus: Experience with automotive dealership systems, ERP platforms is a plus. Why Tekion—Why This Role? - Make a direct impact: Shape a core product that is essential to the efficiency and profitability of our dealership partners. - Accelerate your career: Play a pivotal role in building mission-critical features that drive Tekion's growth and industry innovation. - Learn from the best: Collaborate with automotive leaders, experienced technologists, and SaaS pioneers as you gain exposure to the full spectrum of automotive retail operations.