Operation manager

1 day ago

Bangalore, India Quess Corp Limited Full time

Client looking for Ops Manager Logistics Experience in Marine claims management and processing(Demurrage, Cargo Shipping Industry, Import and Export Documentation, Port operations, Shipping/Marine Insurance) Handle a team size of 75 to 100 associates Should have managed teams in BPM environment managing clients Responsible for end-to-end Service delivery and SLAs Attend process level meetings i.e client facing. Support Management with insights on the process/domain decisions. Bachelor's degree Business Administration, Logistics, Maritime Studies, or related field.(Preferred) A diploma or certification in Maritime Law or Chartering will be an added advantage Experience of 10-12 years including BPM environment • Excellent Communication skills • Strong analytical & interpersonal skills Strong client/ stakeholder management skills • Transition & Transformation experience preferred • Experience in handling seamless operations please share cv to

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