Documentation Engineer

7 days ago


Noida, Uttar Pradesh, India Infosys Limited Full time
Job Description

- Participate in partnering with stakeholders and team members to produce high quality technical documentation.
- Create various types of user documentation including manuals, guides, presentations and more.
- Analyze complex technical systems and software and fill any gaps in existing documentation.
- Obtain appropriate information from subject matter experts and establish reproducible method for generating clear and concise documentation in accordance with professional standards.
- Review, analyze the contractual requirements (Customer specifications, local regulations, codes and standards) and prepare the requirement specification for the O&M Manual preparation.
- Define O&MM structure for projects, that meets projects contractual obligations
- Early identification of risks pertaining to projects O&MM and provide proposals for mitigation
- Coordination with project stakeholders to communicate O&MM requirements and to collect input documents
- Collect, compile and publish O&M Manuals in the required format and language, ensure on time delivery, within budget and quality deliverables
- Review input O&M documents from format, structure and language point of view, and inform document providers for corrective actions
- Interact with document providers for on time delivery and quality of their documents
- Clarify and support site/Customer queries related to O&M Manuals
- Ensures follow up and timely response on O&MM related issues and reaches agreements, internally and externally
- Prepare lessons learnt for projects and ensure communication of them so that next projects benefit

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