▷ [Apply Now] IT Engineer

3 weeks ago

Bengaluru India Nomia Ltd Full time

Job Description Nomia is transforming the way organizations manage tail spend procurement. Our AI-powered SaaS platform combines cutting-edge technology with deep human procurement expertise to simplify sourcing, drive compliance, and unlock measurable value . With a fast-growing global customer base and teams across London, Dubai, Singapore, Krakow, Chicago, and India, we're building a rocket ship for growth, and we're looking for passionate, high-impact people to join u s. The Role We're looking for an IT Engineer to join our growing team in Bangalore. You will work with the rest of the IT Team, currently based in London, to ensure the smooth running of our global off ices. Responsib - ilities Excellent working knowledge of Windows 11, printers, & HPe Aruba wireless conn - ectivityBasic understanding of hardware and software firewall - conceptsDay to day solving of desktop and system problems (onsite and remote). Using our helpdesk ticketing system Service Now, actively take ownership of new tickets, regularly maintain your ticket queue, and ensure all requests are - logged.Highlight areas of repeating problems and/or waste activities to the Nomia IT - ManagerAct as technical escalation point for Nom - ia staffCreating, maintaining, and updating technical docume - ntation.Providing 1st line application support, as well as user setups, access request changes for all Nomia core line of business appli - cations,Install, maintain, and support new software applications, hardware, and - systems.Ensure our internal asset management system is maintained and - updated.Monitor and maintain network infrastructure, using the Nomia proactive monitor - ing toolSupport others within the IT Team with larger change related act ivities. Experience and Qual - ifications Experience with Entra ID, DHCP, DNS & - amp; IntuneExperience working with iPhone iOS / Mac - OS systemsKnowledge of various Microsoft Office 365 products - and Azure.Natural problem-solving skills and the ability to work independently or as part of a team to find a solution, to one off or reoccur - ring issuesExperience in documenting processes and procedures Genera - l Information Adhere to Nomia's data protection and information security policies - at all times.Promote diversity and inclusion in line with Nomia - s core values.This is a hybrid role, with three office days per week required, potentially more during training or as requested by yo - ur supervisor.Contribute to continuous improvement in systems - and processes.Please note that this role description is a guideline, and duties may evo lve over time.

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