Service Delivery Specialist

4 weeks ago


Chennai ex Madras, India Jobted IN C2 Full time

Job Description Leads the delivery of Client focused procurement services and continuously strives to improve them. Participates in meeting service KPIâs executing diverse and time-sensitive activities, considering compliance, quality and efficiency of delivery. Develops business intimacy with local Stakeholders.May lead and/or provides support to other team members in resolving operational issues within own process expertise. Job Description - Grade Specific Role Overview:â¢Provides services according to the Service Delivery scope to meet specific KPIsâ¢Supports delivery of Procurement services into the Businessâ¢Maintains a proactive working attitude towards the Clientâ¢Has basic knowledge of the Stakeholder community within the work perimeterâ¢Manages relationships with Stakeholdersâ¢Understands P2P processes â¢Has knowledge about cross-functional workâ¢Monitors process adherence across work perimeter and escalates as needed â¢Coordinates/supports junior professionals in process adherence and problem solvingâ¢Identifies, reports and participates in process improvements implementationGeneral Responsibilities / Accountabilities:â¢Ensures the daily activities are fulfilled properly and timely in accordance with procedures and KPI targetsâ¢Demonstrates knowledge of processes and procedures relevant to the functionâ¢Accountable for process compliance within the work perimeterâ¢Responsible for a customer focused service towards the client, reacting to client requests and queries in a timely fashionâ¢Responsive to local Stakeholders in solving day-to-day activitiesâ¢Provides subject matter expertise as needed by other team membersâ¢Supports junior professionals in day-to-day activities â¢Helps the team to achieve common goalsâ¢Acts to overall procurement policies and processesâ¢Continually strives to simplify, standardize and improve processes â¢Continually seeks out ways to improve Client satisfactionâ¢Proactively shares knowledge on on P2P and Service Delivery procedures with other servise delivery team membersâ¢Supports transformation projects activites Skills (competencies)


  • Broadband Services

    3 weeks ago


    Chennai (ex Madras), India Jobted IN C2 Full time

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of...


  • Chennai (ex Madras), India Jobted IN C2 Full time

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of...


  • Chennai (ex Madras), India Jobted IN C2 Full time

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of...


  • Chennai (ex Madras), India Jobted IN C2 Full time

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of...


  • Chennai (ex Madras), India Jobted IN C2 Full time

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of...

  • E2E PLANNING MANAGER

    3 weeks ago


    Chennai (ex Madras), India Jobted IN C2 Full time

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of...


  • Chennai, Tamil Nadu, India Capgemini Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job DescriptionLeads the delivery of Client focused procurement services and continuously strives to improve them. Participates in meeting service KPI's executing diverse and time-sensitive activities, considering compliance, quality and efficiency of delivery. Develops business intimacy with local Stakeholders.May lead and/or provides support to other team...


  • Chennai (ex Madras), India Jobted IN C2 Full time

    At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and...


  • Chennai (ex Madras), India Jobted IN C2 Full time

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of...


  • Chennai (ex Madras), India Jobted IN C2 Full time

    Job Description Location :- Chennai Experience :- 4 - 9 Years Choosing Capgemini means choosing a place where you’ll be empowered to shape your career, supported by a collaborative global community, and inspired to reimagine what’s possible. Join us in helping leading telecom and enterprise organizations unlock the value of next-generation networking...