Sr. Technical Product Manager

Job Description About Certify: At CertifyOS, we're building the infrastructure that powers the next generation of provider data products, making healthcare more efficient, accessible, and innovative. Our platform is the ultimate source of truth for provider data, offering unparalleled ease and trust while making data easily accessible and actionable for the entire healthcare ecosystem. What sets us apart Our cutting-edge, API-first, UI-agnostic, end-to-end provider network management platform automates licensing, enrollment, credentialing, and network monitoring like never before. With direct integrations into hundreds of primary sources, we have an unbeatable advantage in enhancing visibility into the entire provider network management process. Plus, our team brings over 25+ years of combined experience building provider data systems at Oscar Health, and we're backed by top-tier VC firms who share our bold vision of creating a one-of-a-kind healthcare cloud that eliminates friction surrounding provider data. But it's not just about the technology; it's about the people behind it. At Certify, we foster a meritocratic environment where every voice is heard, valued, and celebrated. We're founded on the principles of trust, transparency, and accountability, and we're not afraid to challenge the status quo at every turn. We're looking for purpose-driven individuals like you to join us on this exhilarating ride as we redefine healthcare data infrastructure. About The Role Certify's Shared Services team builds a cross-cutting framework that every product pod depends on - if a service is shared by more than one product, it lives here. As our Senior Technical Product Manager for Shared Services, you'll own the end-to-end strategy, roadmap and delivery of the infrastructure layers that power our entire provider data management ecosystem. You'll work closely with engineering leads, SREs, data engineers, and other product pods to ensure our API frameworks, data-access layer, rules engines, security/SSO, and other shared utilities are robust, scalable, and delightfully easy to adopt. What You Will Do - Define and drive the Shared Services roadmap in alignment with other pods and overall product goals - Prioritize and scope initiatives across our Shared Services Pod- API frameworks, data-access layer, rules engine, security/SSO, database management, reporting infrastructure, and other shared utilities - Take ownership of databases for top-level schema design, ensure data quality, and guardrails. Oversee the reporting data store in BigQuery - Lead efforts to configure and extend the rules engine, enabling validation checks, transformations and monitoring processes - Own OAuth2/SAML integrations for every tenant. Resolve core platform security vulnerabilities identified by Snyk, penetration testing - Maintain the data model of the reporting data store, ensure synchronization from primary to reporting data store - Partner closely with engineering, SRE, and downstream product teams to deliver high-quality, well-documented services - Establish key metrics (e.g. adoption rates, time-to-first-endpoint, uptime) and iterate based on real usage data - Communicate progress, risks, and trade-offs clearly to stakeholders and leadership - Lead and mentor a small cross-functional team, setting quarterly OKRs and ensuring smooth execution Must-Haves - 7+ years in product management, with 3+ years owning backend or platform-level products - Demonstrated experience defining and delivering API-first frameworks, middleware or core services - Strong technical fluency in microservices, authentication (OAuth/SAML) and observability best practices - Familiarity/expertise with SQL for reporting and analytics - Excellent stakeholder management and communication skills across technical and non-technical audiences - Proven ability to translate complex infrastructure needs into clear roadmaps and deliverables Nice-to-have - Prior experience in healthcare technology, provider data management, or related regulations - Familiarity with Google Cloud Spanner/Firestore migrations or comparable database modernization efforts - Hands-on background in building analyst-friendly rule-authoring UIs or workflow tools - Startup or high-growth-company experience, comfortable with rapid change and ambiguity This role reports to the Head of Platform and will be instrumental in scaling Certify's infrastructure into a true enterprise-grade substrate for every product pod. If you thrive on solving complex, cross-cutting challenges and love enabling other teams to move fast and safely, we'd love to hear from you. At Certify, we're committed to creating an inclusive workplace where everyone feels valued and supported. As an equal opportunity employer, we celebrate diversity and warmly invite applicants from all backgrounds to join our vibrant community.