▷ Immediate Start Section Leader

2 weeks ago

Chennai, India Yes Bank Limited Full time

Job Description The Section Leader, Call Centre Site Head is responsible for optimizing collections efficiency across various products within outsourced outbound call centers. This role involves strategic oversight, ensuring compliance with operational guidelines, and achieving collection targets. The Section Leader will play a key role in managing team performance, training, and enhancing processes, all while collaborating effectively with internal and external stakeholders to maintain high service standards and drive successful resolution rates. Key Roles: 1. Strategic Oversight: - Adhere to capacity planning as directed by senior management. - Establish and review account allocations and collections targets. 2. Performance Management: - Drive the achievement of resolution and rollback targets for assigned portfolios. - Monitor and analyze call agent productivity and overall team performance. 3. Account Allocation: - Strategize and allocate accounts effectively to optimize call center operations. - Ensure proper rostering of staff according to the defined capacity plans. 4. Compliance and Risk Management: - Ensure adherence to audit, information security, and data privacy requirements. - Monitor compliance with Service Level Agreements (SLAs) and adjust strategies as necessary. 5. Stakeholder Coordination: - Collaborate with various internal teams to resolve customer disputes promptly. - Manage external relationships with outsourced call centers and vendors. 6. Training and Development: - Assess training needs and ensure all collection executives are DRA trained and certified. - Conduct performance evaluations and provide necessary feedback to enhance team capabilities. 7. Reporting and Analytics: - Ensure accurate daily MIS and reporting across key performance indicators. - Review and analyze resolution rates and adapt strategies accordingly.

  • Editorial Section Manager

    1 week ago

    Chennai, Tamil Nadu, India RELX Group Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Editorial Section Manager – HeliyonDo you want to start a career in publishing?Do you enjoy building trusted stakeholder relationships?About our TeamElsevier and the communities we support expand the possibilities of human progress. At Cell Press, a cornerstone of our STMJ division, we champion scientific discovery and innovation across the medical,...

  • Editorial Section Manager

    1 week ago

    Chennai, India Academic Press Elsevier Full time

    Job Description Editorial Section Manager - Heliyon Do you want to start a career in publishing Do you enjoy building trusted stakeholder relationships About our Team Elsevier and the communities we support expand the possibilities of human progress.At Cell Press, a cornerstone of our STMJ division, we champion scientific discovery and innovation across the...

  • Editorial Section Manager

    6 days ago

    Chennai, Tamil Nadu, India RELX Full time

    Editorial Section Manager - Heliyon Do you want to start a career in publishing Do you enjoy building trusted stakeholder relationships About our Team Elsevier and the communities we support expand the possibilities of human progress At Cell Press a cornerstone of our STMJ division we champion scientific discovery and innovation across the medical physical...

  • IMMEDIATE START

    2 weeks ago

    Chennai, India Synechron Full time

    We have immediate opportunity for Appian Developer Appian Developer Experience: 3+ years Immediate Joiners Immediate Joiner (Only Imm joiner). At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions....

  • Senior Team Leader

    1 week ago

    Chennai, India Barry-Wehmiller Full time

    Responsible for developing, coaching and growing multiple teams that are embedded in the global engineering teams of various Barry-Wehmiller equipment divisions. As such must be able to understand the requirements, priorities and working norms of multiple businesses and to recruit, direct and support the growth of the offshore team members enabling these...

  • ▷ Immediate Start: Openings For Assistant Team leader

    3 weeks ago

    Thiruvananthapuram / Trivandrum, Chennai, India Prochant Full time

    Job Description Greetings From Prochant !! Key Responsibilities and Duties: As a Assistant Team Leader you are responsible for several areas that are key to success for the Prochant, an outsourced billing service in the U.S. healthcare industry. In this role, you are accountable to manage the team and ensure production and quality targets are met as per...

  • ▷ Immediate Start! Bim Modeler

    3 weeks ago

    Chennai, Tamil Nadu, India Mancini Enterprises Full time

    -At least 1 years of experience with advanced Revit AutoCAD -Knowledge of working with BIM Standard or Building Codes - Ability to work independently in a fast-paced dynamic environment - Working skills with Sketch Up and Revit -Design Documentation Creating detailed architectural drawings plans and models using Revit software based on design concepts...

  • [Immediate Start] Client Business Analyst

    3 weeks ago

    Chennai, India FE fundinfo Full time

    FE fundinfo is a global leader in investment fund data and technology. We are proud of our vast, diverse, and highly skilled team, who help to make our industry Better Connected and Better Informed. Are you passionate about turning client requirements into impactful solutions? Join us as a Client Business Analyst and play a key role in shaping exceptional...

  • Immediate Start! Team Lead

    2 weeks ago

    Chennai, India Consolidated Analytics Full time

    (Walk in on 1 Nov 2025) Job Title Team Leader - Due Diligence / Underwriting (U S Residential Mortgage) Position Overview The Team Leader will oversee a team of Due Diligence Underwriters / Review Specialists, ensuring high quality, timely assessments of residential mortgage files. The role involves leadership, coaching, process improvement, performance...

  • ▷ Immediate Start: Vendor Development

    3 weeks ago

    Chennai, India Royal Enfield Full time

    Position Overview:Location: ChennaiPosition Title: EV - Vendor Development (Mechanical Proprietary)Reports to: LeadFunction: EV TechnicalWhat you'll do:Vendor Development is responsible to develop vendors ensuring adequate supply of components for existing/New products as per design changes, / capacity enhancements/ replacements within the cost, quantity and...