Servicenow

5 days ago

Chennai, India Tata Consultancy Services Limited Full time

Job Description Role- Servicenow Job Description - Experience as a Technical Lead - Experienced inITIL Process Definition, Integration Solutions, understanding Architecture solution - Understanding customer business requirements and convert to functional requirements - Responsible for reviewing requirements for accurate estimation - Experienced in leading at least a couple ofImplementation projects in ITSM area and one complete Implementation lifecycle for ServiceNow - Expertise ServiceNow deployments, ITSM migrations, conslidations, upgrades, integration with other third party tools, Orchestration, operational activities, Project Management expertise - Review, and do proactive analyze and resolve application issues as needed - Mentor and share technical knowledge/guidance to team - Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards - Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specilist and ITIL V3 foundation - Should possess good knowledge in Agile/Scrum methodology

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