09/09/2025) Business Analyst

Genpact NYSE G is a global professional services and solutions firm delivering outcomes that shape the future Our 125 000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises including the Fortune Global 500 with our deep business and industry knowledge digital operations services and expertise in data technology and AI Now were calling upon the thinkers and doers those with a natural curiosity and a hunger to keep learning keep growing People who thrive on fearlessly experimenting seizing opportunities and pushing boundaries to turn our vision into reality Inviting applications for the role of Business Analyst KYC AML Financial Crime Risk Management is a priority service line at Genpact We have been serving clients globally and given Australia is a preferred market we are making significant investments in this market and these opportunities are consistent with that investment Team in Australia operates like a start-up we have huge ambitions to build a premier capability and we have a number of opportunities for people with the highest levels of integrity a can-do attitude positive outlook to life demonstrate energy passion candor and the dedication needed to succeed It is our firm belief that these qualities are non-negotiable cannot be taught but the rest can be Responsibilities Demonstrate PRIDE Personal Responsibility in Delivering Excellence in everything you do Deliver agreed on outcomes to the highest quality and do so promptly Own the outcomes that you are assigned to you knowing you have the power of the global organization willing to support you Conduct due diligence surveillance on clients assigned to you per policy with the utmost confidentiality and with a 100 accuracy Ensuring client results are met and all processes and procedures are adhered to Act as an enabler between our teams located globally local teams and our clients in Australia to ensure we demonstrate urgency delight the teams we represent and enable clients in turn being able to delight their clients Contribute to the development and where required to lead the implementation of project outcomes Work with client teams per the authority delegated to you from time-to-time Handle teams and initiatives Help review policy SOPs Process flows and recommend ideas for improvement Qualifications we seek in you Minimum qualifications University graduate Ability to understand the big picture work independently post and call out to bring teams together to tackle issues Experience in building appraising and leading teams Ability to exercise independent judgment and discretion balancing highly sensitive casework Sound business communication in English is must-have Exposure to contact centre operations Preferred qualifications Proven Banking Operations or Financial Crime Risk Management experience Experience in Customer Lifecycle Management i e KYC Client Onboarding Product Fulfillment Offboarding Periodic Review Client Middle Office experience Good analytical and problem-solving skills and ability to handle team and client discussions Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a dynamic work environment that values diversity and inclusion respect and integrity customer focus and innovation Get to know us at www genpact com and on X Facebook LinkedIn and YouTube Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training