Only 24h Left) Senior Quality Assurance

3 weeks ago

Sangli, Maharashtra, India Michael Kors Full time
Key Responsibilities:

Pre-Production Stage:

- Partner with the Product Development (PD) and Technical Manager to support Pre-Production Sample approval, ensuring product integrity.
- Conduct risk assessments and evaluate end product tests to provide necessary technical support or escalate issues when product aesthetics may be affected.
- Participate in meetings (e.g., DCT, Pilot Meetings) with business partners to ensure proactive risk assessment and mitigation.

Production Stage:

- Support technical execution during the production stage and troubleshoot any technical issues that arise.

Quality Assurance Stage:

- Implement a globally aligned process to validate that vendors and factories operate efficiently, safely, and ethically, producing high-quality products.
- Provide a proactive and strategic approach to Quality Assurance, ensuring standardized focus across divisions and countries of production, while meeting brand standards and tolerances in mass production.
- Evaluate factories to ensure capability in product production, understanding production machinery adjustments and functionality to ensure correct usage.
- Identify pitfalls in factory layout, manufacturing processes, and quality management, liaising with vendors/factories to enhance product quality and daily productivity.
- Communicate with business partners when specialized machinery is needed for mass production, identified during the prototype and cost engineering processes.
- Escalate technical issues to business partners to ensure proactive resolution without compromising quality or impacting delivery dates.
- Oversee ongoing production line findings, articulating insights and recommendations to cross-functional teams, DGO, and vendors.
- Maintain knowledge of competitor benchmarking and industry standards to facilitate improvements and protect the brand.
- Collaborate with management and team members to identify training needs, developing or modifying training programs for the internal team, and supporting VQP/VQA training and certification processes.
- Actively coach and mentor vendor QA teams to ensure strong business relationships and adherence to the code of conduct.
- Work with the QA team to communicate and validate quality requirements, QA policies, and procedures to new factories, ensuring compliance with company standards.

Requirements:

- At least 10 years of experience in footwear manufacturing operations, quality assurance, and product development.
- Substantial knowledge of testing protocols, product integrity, production cycle timelines, raw materials, product construction, and quality assurance processes for luxury, bridge, and moderate brands in footwear and accessories.
- Familiarity with production processes and best practices.
- Experience working with vendors in Asia.
- Background with high-end brands is desirable.
- Ability to communicate effectively across multicultural environments and varying experience levels, both internally and externally.
- Strong influencing skills that inspire trust and confidence, earning respect from peers and executives.
- Excellent written and verbal communication skills.
- A strong reputation for professional integrity, seasoned business judgment, and objectivity.

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