Team Leader/Assistant Manager- Telesales

3 weeks ago


Cochin, Kerala, India Policybazaar Full time
About Policybazaar.com –

Mission: Make India's billion-plus households financially safe and secure

Values: Fairness to all our stakeholders

Vision: A healthy and well-protected India

PolicyBazaar.com is India's largest insurance marketplace and a leading fintech player globally. It has backing from a host of investors including the likes of Soft Bank, InfoEdge (Naukri.com), Temasek, Tiger Global Management, True North, Premji Invest. The portal started in 2008 with a purpose to educate people on insurance products and has had a significant influence on how insurance is bought in India. It has helped in driving penetration of pure life insurance, health insurance, and such products which were barely bought earlier.

From receiving traffic of 180,000 visitors in 2008, PolicyBazaar.com has come a long way and today hosts over 100 million visitors yearly, and records 10 transactions on its platform every minute. The company collected Rs 3,500 cr of insurance premium in FY19, and is on track to double this figure in FY20. PolicyBazaar.com accounts for nearly 25% of India's life cover, and over 7% of India's retail health business. It accounts for roughly half of all internet based insurance purchase in the country..

Group Companies – Paisabazaar.com, Docprime, QuickFixCars, Policybazaar.ae, Zphin

Visit policybazaar.com to know more about us.

Job Role

- Responsible for managing the operations seamlessly and timely SLA delivery along with
- maintaining high levels of employee and customer satisfaction
- Insurance Sales (Health/Motor/Life)
- Establish & Manage Relationships / Engagement with the Clients.
- Oversight of team organizes resources, sets goals, call out strategy from Executives and client on a day to day basis, reporting responsibilities
- Managing day to day Sales targets (B2C Sales)
- To monitor and document the work schedule of staff and absences.
- Build strong partnership with the client by growing and nurturing the existing relationships to
- ensure operational cohesion & effective foundation for future growth
- Taking weekly and monthly calls with clients to understand the expectations from the teams and provided updates
- Ensure that all audit-related issues are brought to a close
- Identify and drive continuous improvements and initiatives in process
- Coach & mentor Team lead so that they are able to manage their teams better
- To ensure that all internal customer queries are followed up on a timely basis
- Collaborate with internal teams.
- To be the Key contact for all problems and queries with specific business assigned.
- Take on special projects as per business need
- Action-Oriented, Integrity and Trust, Perseverance
- Command Skills, Problem Solving, Drive for results, Standing along and Directing Others
- Managing & measuring work
- Ability to handle sales pressure
- Excellent verbal and written communications skills
- Strong external and management reporting skills

ISMS Responsibilities

- Follow the instructions of Function Heads, operate systems on behalf of Function Heads, and
- serve users authorized by Function Heads;
- Provide technical consulting assistance to Function Heads so that information systems can be built
- and run to best meet business objective;
- Ensure the safeguarding of information in their possession;
- Accepts responsibilities for the operation and protection of information assets; and
- Perform the work as delegated by the by the Function Head

Desired Skills and Experience

- Proficiency in team management skills to hold meetings and conduct performance reviews to help employees meet Performance Targets
- Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring
- Insurance (Health/Motor/Life) Sales
- Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching
- Ability to communicate and resolve issues that affect Performance Criteria
- Ability to lead employees on their team to performance of the Performance Criteria
- Demonstrated language fluency in English
- Candidates should have 3+yrs of experience and should have 20-50 team size.
- Proficient in Malayalam language

What do we offer?

- Endless growth opportunities
- GMC- Group medical coverage
- Gratuity is paid as per applicable law which is over and above total offered CTC

Our Recent Awards

Over the years, Policybazaar.com has won over 50 awards for its innovative business model, marketing efforts and customer centricity at various forums.

We Are An Equal Opportunity Employer

At Policybazaar.com, you will be immersed in an exceptional work environment. You will be surrounded by colleagues who are committed to helping each other grow. If you're looking to make an impact, Policybazaar's the place for you.
  • Team Leader

    3 weeks ago


    Cochin, Kerala, India Destination Hotels Full time

    Job DescriptionSummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Outlet is responsible to assist the Outlet Manager in ensuring that the outlet is managed efficiently...


  • Cochin, Kerala, India Hyatt Corporation Full time

    Team Leader Engineering Grand Hyatt IN - KL - KochiEngineering/Facility MaintenanceEntry Level ManagerFull-timeReq ID: KOC000634Local Summary You will assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader...

  • Sales Team Lead

    2 weeks ago


    Cochin, Kerala, India Policybazaar Full time

    We at Policybazaar are currently looking out for SALES TEAM LEADER for KOCHI location- We are looking out for a person who must have experience into managing a telesales team of 12-15 telecallers- Candidate must have experience into B2C sales process- Candidate must have excellent communication skills and must be fluent in Kochi- Candidate must have minimum...

  • Sales Team Lead

    4 weeks ago


    Cochin, Kerala, India Policybazaar Full time

    We at Policybazaar are currently looking out for SALES TEAM LEADER for KOCHI location We are looking out for a person who must have experience into managing a telesales team of 12-15 telecallers Candidate must have experience into B2C sales process Candidate must have excellent communication skills and must be fluent in Kochi Candidate must have minimum...

  • Sales Team Lead

    2 weeks ago


    Cochin, Kerala, India Policybazaar Full time

    We at Policybazaar are currently looking out for SALES TEAM LEADER for KOCHI location We are looking out for a person who must have experience into managing a telesales team of 12-15 telecallers Candidate must have experience into B2C sales process Candidate must have excellent communication skills and must be fluent in Kochi Candidate must have minimum...

  • Sales Team Lead

    8 hours ago


    Cochin, Kerala, India Policybazaar Full time

    We at Policybazaar are currently looking out forSALES TEAM LEADERforKOCHIlocationWe are looking out for a person who must have experience into managing a telesales team of 12-15 telecallersCandidate must have experience into B2C sales processCandidate must have excellent communication skills and must be fluent in KochiCandidate must have minimum experience...

  • Team Leader

    2 weeks ago


    Cochin, Kerala, India Life Planner Studies and Opportunities Pvt Ltd Full time

    A Team Leader oversees a group of employees and motivates them to do their job efficiently. They provide daily objectives, develop reward systems for productivity that motivate new hires and seasoned workers alike and communicate any issues with upper management to reach business goals effectively. Experience1 - 2 Years No. of Openings5 EducationAny...

  • Sales Team Lead

    4 weeks ago


    Cochin, Kerala, India Policybazaar Full time

    SALES TEAM LEADER We are seeking an experienced Sales Team Leader to manage a telesales team in the Kochi location. Proven experience in managing a team of 12-15 telecallers is essential. A strong background in B2C sales processes is required. The ideal candidate will possess excellent communication skills and fluency in the local language, specifically...


  • Cochin, Kerala, India Destination Hotels Full time

    About This RoleJob SummaryWe are seeking an experienced and skilled Assistant Manager - Stewarding to join our team at Destination Hotels. As a key member of the management team, you will be responsible for the efficient running of the department and ensuring that it operates in line with our corporate strategies and brand standards.Main Responsibilities•...


  • Cochin, Kerala, India Policybazaar Full time

    **Job Description**The successful candidate will be responsible for leading our telesales team in Kochi, with a focus on driving business growth through effective sales strategies and team management.Responsibilities:Manage and motivate a team of 12-15 telecallers to achieve sales targets and improve customer satisfaction.Develop and implement sales...

  • Team Lead

    42 seconds ago


    Cochin, Kerala, India beBee Careers Full time

    Job Description:We are seeking an experienced Team Lead to manage a telesales team of 12-15 telecallers. The ideal candidate must have a strong background in B2C sales processes and excellent communication skills.The successful candidate will be responsible for leading the team, mentoring sales representatives, and driving sales performance. Key...

  • Assistant Manager

    3 weeks ago


    Cochin, Kerala, India Destination Hotels Full time

    Job DescriptionSummaryYou will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Stewarding is responsible to manage the Stewarding Department as an efficient, and productive cost centre, by...

  • Telesales Executive

    2 weeks ago


    Cochin, Kerala, India CONNECTING 2 WORK Full time

    Job Description Job brief We are looking for an enthusiastic  Telesales Executives  to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales executive must be an excellent communicator and have superior people skills....

  • Team Leader

    4 weeks ago


    Cochin, Kerala, India Destination Hotels Full time

    Job DescriptionSummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Information Systems Coordinator is responsible to assist in the smooth and efficient running of the Information Systems...

  • Team Lead

    2 weeks ago


    Cochin, Kerala, India Destination Hotels Full time

    As a Team Lead - Operations Manager at Destination Hotels, you will play a crucial role in the efficient running of our department.The successful candidate will be responsible for managing the Stewarding Department as an efficient and productive cost centre.We are looking for an individual with a relevant degree, apprenticeship or diploma in Hospitality or...


  • Cochin, Kerala, India beBee Careers Full time

    Job OverviewA Team Leader is responsible for overseeing a group of employees and ensuring they work efficiently.Key Responsibilities:Develop Daily Objectives: Create clear goals to guide team members in achieving their tasks and objectives.Implement Productivity Strategies: Design systems to motivate employees, focusing on both new hires and experienced...


  • Cochin, Kerala, India Yes Bank Full time

    At Yes Bank, we are seeking a seasoned Sales Team Leader to spearhead our corporate sales efforts. This is a unique opportunity for a strategic thinker and leader to drive growth, manage a high-performing team, and develop innovative sales channels.Job DescriptionIn this role, you will be responsible for acquiring new customers for liability accounts and...


  • Cochin, Kerala, India Jobsnta Full time

    Job DescriptionJob Title: Business Growth LeaderDescription: We're looking for an exceptional leader to manage our team and drive business success.Main ResponsibilitiesDevelop and execute strategies to achieve sales targets.Lead the team to enhance business growth and performance.RequirementsFoster strong relationships with clients and agents.Recruit, train,...

  • Sales Team Member

    2 weeks ago


    Cochin, Kerala, India Shiftedclicks Full time

    Job Description:We are seeking a skilled Telesales agent to join our team at Shiftedclicks. As a Telesales agent, you will be responsible for conducting tele marketing calls to potential clients in various sectors, introducing services, and generating interest in our firm's consulting offerings.The ideal candidate will have prior experience in Tele sales...

  • Team Leader

    22 hours ago


    Cochin, Kerala, India beBee Careers Full time

    Job DescriptionThe ideal candidate will possess excellent leadership and communication skills, with a proven track record of delivering results-driven outcomes. They will be able to motivate and inspire a team of customer service representatives to deliver exceptional customer experiences.Main Responsibilities:The successful candidate will be responsible...