It Infrastructure Engineer

Overview QSC is a global leader in full-stack AV solutions delivering cutting-edge technology that transforms collaboration and physical experiences across corporate education hospitality entertainment and other markets With a reputation for innovation quality and customer-first service QSC is one of the fastest-growing companies in the industry redefining how people interact with sound video and control technologies We are looking for an experienced IT Infrastructure Engineer to join our global IT team in Bangalore The ideal candidate will be responsible for planning deployment maintenance and support of enterprise IT systems and solutions It demands both strong technical expertise and the creativity to approach complex challenges with practical innovative solutions This position may necessitate occasional heavy lifting and some work outside of normal business hours The ability to work independently within the defined framework is a must This role is based out of Bengaluru India Responsibilities Infrastructure Management Deploy configure and maintain enterprise network and server infrastructure Cisco Opengear Juniper Checkpoint HPE Dell NetApp etc Administer Windows and Linux server environments RHEL Ubuntu Manage enterprise storage platforms including SAN NAS NetApp QNAP Synology Support virtualization platforms VMware vSphere Hyper-V Monitor system uptime performance and security across all environments Cloud Collaboration Tools Manage infrastructure across cloud platforms Azure AWS Google Cloud Support hybrid environments including Azure AD Intune and Office 365 Administer Exchange on-premises and cloud SharePoint and Mimecast Maintain collaboration platforms such as Microsoft Teams Zoom and Google Meet User Management Support Provision and manage users in Active Directory Azure AD Group Policy and Intune Provide Tier 2 3 support for global end users and handle IT escalations Maintain detailed documentation of systems configurations and processes Networking Security Configure and manage routers switches firewalls and wireless controllers Cisco Meraki Netgear Administer DNS DHCP VPN IPsec SD-WAN and MPLS Maintain and monitor endpoint protection CrowdStrike Cisco Microsoft Defender Manage SSL certificates and PKI across enterprise systems Administer security appliances intrusion detection systems and email web filtering tools Project Operations Support Lead or support IT infrastructure projects including new office builds migrations upgrades vendor management etc Collaborate with global IT teams and vendors to implement solutions and resolve issues Assist with on-site infrastructure setup and low-voltage cabling as needed Participate in after-hours maintenance windows and on-call rotations AV Support Support AV team to set up AV network familiar with NetGear series AV switch is preferred Understand IGMP protocol multicast and QoS configuration Good knowledge of Microsoft Teams Rooms device MTR provisions and troubleshooting Qualifications Strong expertise in enterprise networking Cisco Meraki server hardware and storage platforms Solid understanding of Windows Server Linux RHEL Ubuntu Active Directory DNS DHCP and security protocols Experience with public cloud platforms Azure AWS Google Cloud Proficient in virtualization tools such as VMware vSphere and Hyper-V Familiar with email security and archiving tools like Mimecast Experience managing SSL certificates and implementing SSO SAML integrations Relevant certifications Microsoft Cisco VMware NetApp etc are preferred Familiar with Zendesk ticket system and management