Lead Consultant –application Support L2

Ready to build the future with AI At Genpact we don t just keep up with technology we set the pace AI and digital innovation are redefining industries and we re leading the charge Genpact s our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From large-scale models to our breakthrough solutions tackle companies most complex challenges If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of what s possible this is your moment Genpact NYSE G is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally Through our deep business knowledge operational excellence and cutting-edge solutions - we help companies across industries get ahead and stay ahead Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today Get to know us at and on and Inviting applications for the role of Lead Consultant -Application Support L2 In this role as a DevOps Engineer you will be a part of the Cora support team who will take ownership of Deployment related activities issues reported and see problems through to resolution Responsibilities Take ownership of customer issues reported and see problems through to resolution Research diagnose troubleshoot and identify solutions to resolve customer issues Implement and manage CI CD pipelines using tools like GitHub Actions Bitbucket Pipelines Azure DevOps Pipelines and Puppet Utilize cloud computing platforms such as AWS Azure and Google Cloud Platform GCP for infrastructure management Deploy and manage container orchestration solutions using Kubernetes and Docker Monitor system performance and troubleshoot issues using Prometheus Grafana Datadog and New Relic Develop automation tools using Bash Shell scripting Python or Go Collaborate with the team to integrate basic Salesforce functionalities Manage databases using SQL PGadmin and PostgreSQL Qualifications we seek in you Minimum Qualifications Bachelor s Graduation Equivalent Preferred qualifications Good Understanding of Salesforce platform Admin and Code level understanding Preferred Qualifications Skills Ability to deal with ambiguity and define approaches to bring unfocused issues to resolution Proven experience in CI CD pipeline implementation Strong knowledge of cloud computing platforms AWS Azure GCP Proficiency in container orchestration with Kubernetes and Docker Experience with monitoring tools like Prometheus Grafana Datadog and New Relic Ability to write scripts in Bash Shell Python or Go for automation purposes Basic understanding of Salesforce integration Familiarity with SQL databases and tools like PGadmin and PostgreSQL Why join Genpact Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career Gain hands-on experience world-class training mentorship and AI certifications to advance your skills Grow with the best - Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace Committed to ethical AI - Work in an environment where governance transparency and security are at the core of everything we build Thrive in a values-driven culture - Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140 000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters Up Let s build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training