US Travel Sales Car Rental

2 days ago

Gurugram Noida, India Sharda Consultancy Services Full time

Job Description

- Handle inbound and outbound calls related to US travel inquiries including flight bookings, car rentals, and cruise sales
- Assist customers with travel-related queries, providing relevant information and travel solutions
- Convert leads into confirmed bookings while maintaining a high conversion rate
- Work with GDS/CRS systems to book and manage itineraries
- Ensure excellent customer service and post-sales support
- Stay updated with travel trends, airline policies, and international travel regulations
- Meet and exceed monthly sales targets and KPIs
- Work in coordination with internal teams to manage escalations and ensure customer satisfaction

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