
(Apply in 3 Minutes) Functional Technical Consultant
3 days ago
About the Company
Own L2/L3 support and continuous improvement for Dynamics 365 Business Central/ Navision across Finance, Supply Chain, Sales/Service; drive incident resolution, enhancements, and upgrade readiness under defined SLAs.
Exp : 10 yrs
Location : Pune
N.P: Immediate joiner or 15 days
Responsibilities
- Handle incident/problem management end‑to‑end (triage, RCA, fix, preventive actions) within SLA; maintain weekly/monthly status reporting.
- Configuring and customizing Business Central/ Navision modules to align with business requirements.
- Deliver enhancements/change requests: requirements to deployment; manage testing and quality assurance for Business Central/ Navision configurations and customizations.
- Configure Business Central/ Navision workflows, roles & permissions; support UAT and sign‑offs with business stakeholders.
- Coordinate with dev teams on AL/C‑AL customizations and extensions, ensure code quality and documentation.
- Support integrations (APIs/web services) with other systems; monitor and optimize performance.
- Migrating data from legacy systems into Business Central/ Navision and ensuring data quality.
- Conduct end‑user training and create SOPs/ supporting documentation.
Qualifications
- 10+ years overall; 8+ years on Business Central/ Navision with strong techno‑functional exposure across Finance & Supply Chain.
Required Skills
- Hands‑on with AL/C‑AL, APIs/web services, SQL Server; familiarity with Azure DevOps/Git.
- Strong communication & stakeholder management; experience running UAT/training.
Preferred Skills
- Industry exposure in Manufacturing experience with overlapping shifts for global AMS.
- Requirement gathering while working with stakeholders to understand business needs and translate them into functional and technical specifications.
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