Sales Support Executive

10 hours ago

Jamshedpur JH IN Liasotech Private Limited Full time

Job Title Sales Support Executive Department Sales Marketing Company Liasotech Private Limited Location Jamshedpur Jharkhand Salary Range 15 000 - 25 000 per month Based on experience capability About the Company Liasotech Private Limited is a leading manufacturer of oil filtration machines industrial hydraulic filtration systems and a major AMC ARC service provider for Steel Power Cement and Heavy Engineering industries Our solutions support enhanced reliability equipment protection and oil life extension for clients across India Position Overview The Sales Support Executive will be responsible for assisting the Sales Marketing team in quotation preparation customer support complaint handling technical coordination and AMC ARC work order management The role requires strong communication skills attention to detail and a sound understanding of industrial mechanical products Key ResponsibilitiesQuotation Documentation Management Prepare accurate quotations proposals and techno-commercial offers Maintain quotation logs follow-up trackers and customer communication records Assist in drafting work orders AMC ARC agreements and service-related documents Customer Support Complaint Handling Coordinate with clients regarding queries complaints and service requests Ensure timely resolution of technical and service-related issues in collaboration with the service technical team Maintain after-sales communication and follow-up for customer satisfaction Technical Sales Coordination Understand product features specifications and applications of oil filtration machines Support the sales team in preparing presentations datasheets and product explanations Assist in technical comparison sheets and bidding documentation for industrial clients AMC ARC Project Support Manage documentation and support functions for AMC ARC contracts Coordinate scheduling of service visits job completion reports and client confirmations Track renewal dates service SLAs and contract performance updates MIS Reporting Prepare daily weekly and monthly sales reports Maintain CRM lead tracking sheets quotation status and customer visit reports MS Office proficiency Excel Word PowerPoint is mandatory for reporting and documentation Required Skills Qualifications Bachelor s degree in Mechanical Engineering BBA B Com or related field Experience in sales support customer handling or technical sales preferred Strong understanding of industrial mechanical equipment preferably in oil filtration or machinery Excellent communication skills verbal written Ability to handle customer complaints professionally and systematically Strong coordination documentation and follow-up skills Mandatory proficiency in MS Office Excel Word PPT What We Offer Opportunity to work in a fast-growing mechanical industrial company Learning exposure to technical sales AMC ARC projects and industrial sectors Professional work environment with clear growth opportunities Team-oriented culture with continuous support and guidance Job Types Full-time Permanent Pay 15 000 00 - 25 000 00 per month Benefits Cell phone reimbursement Flexible schedule Food provided Paid sick time Paid time off Provident Fund Work Location In person

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